Private Wealth Client Administrator II

M&T Bank Corporation; Wilmington (DE); Hybrid; USD 71,340,000 - 118,771,000; Full time

Benefits offered by this job

Paid volunteer time

Competitive benefits

Job summary

M&T Bank Corporation in Wilmington, Delaware seeks a trusted administrator for Global Capital Markets trust and related accounts. The role handles routine client administration, processes transactions, and serves as the primary contact for daily client inquiries and requests.

Ideal candidates have strong customer service, communication, and relationship-building skills, with a Bachelor’s degree in Finance/Business/Economics/Accounting and relevant experience. CCTS certification is a plus.

Qualifications

• Combined minimum of 4 years’ higher education and/or work experience.
• Bachelor’s degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year direct client contact.
• CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus.
• Strong skills in pertinent software applications, with ability to learn new applications.

Responsibilities

• Oversee client relationships and make recommendations for routine internal activities.
• Assist account representatives in revenue generating activities and prepare documents for meetings.
• Manage daily implementation of client strategies and respond to client inquiries in a timely manner.
• Promote client satisfaction, maintain relationships with service partners, and escalate risk issues.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Relationship building

Education

Bachelor’s degree in Finance/Business/Economics/Accounting

CCTS certification

Tools

Software applications

Job description

M&T Bank Corporation in Wilmington, Delaware seeks a trusted administrator for Global Capital Markets trust and related accounts. The role handles routine client administration, processes transactions, and serves as the primary contact for daily client inquiries and requests.

Ideal candidates have strong customer service, communication, and relationship-building skills, with a Bachelor’s degree in Finance/Business/Economics/Accounting and relevant experience. CCTS certification is a plus.