Executive Capital Markets Client Administrator II

Wilmington Trust; Wilmington (DE); On-site; USD 52,000 - 86,000; Full time

Job summary

M&T Bank in Wilmington, Delaware seeks a Global Capital Markets trust/administration professional to manage daily client administration, coordinate with relationship managers, and support discretionary distributions and trust terminations.

The role emphasizes high‑net‑worth and institutional client servicing, with focus on accuracy, timely responses, and strong collaboration across internal partners. A Bachelor’s degree and client‑facing experience are preferred.

Qualifications

• 4 years of higher education and/or work experience, including 1 year with direct client contact
• Customer service focus and satisfaction emphasis
• Strong verbal and written communication skills

Responsibilities

• Oversee client relationships and make recommendations for routine internal activities
• Assist account representatives in revenue-generating activities
• Be primary client contact for daily administration and address inquiries promptly
• Coordinate with internal and external service partners to resolve issues
• Develop industry knowledge relevant to the business and stay updated on industry news
• Ensure adherence to corporate policies, controls, and risk standards
• Support team members and maintain strong working relationships with admin areas

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Team environment

Self-confident

Education

Bachelor’s degree in Finance/Business/Economics/Accounting

CCTS certification

Tools

Software applications proficiency

Job description

M&T Bank in Wilmington, Delaware seeks a Global Capital Markets trust/administration professional to manage daily client administration, coordinate with relationship managers, and support discretionary distributions and trust terminations.

The role emphasizes high‑net‑worth and institutional client servicing, with focus on accuracy, timely responses, and strong collaboration across internal partners. A Bachelor’s degree and client‑facing experience are preferred.