Client Activation & Onboarding Leader

Valuetainment LLC; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Commission structure

Performance-based bonus

Comprehensive benefits package

Job summary

Valuetainment LLC is seeking a Client Activation Specialist to onboard new clients, ensure smooth product setup, and drive early engagement. You will bridge sales and customer success, troubleshoot issues, provide training, and coordinate deliverables to build strong client relationships.

The role requires 7+ years in customer success or onboarding, exceptional communication, and strong project management. A related bachelor's degree is preferred, with compensation including base salary,

Qualifications

• 7+ years of customer success, client onboarding, or client activation experience.
• Exceptional verbal and written communication skills to convey technical instructions clearly.
• Strong project management skills to handle multiple client accounts at various stages of implementation.
• Proactive mindset to diagnose and solve technical or process-related roadblocks.
• Deep understanding of Valuetainment's offerings to guide clients and anticipate needs.

Responsibilities

• Customer Onboarding: Guiding new clients through account setup, software installation, or service provisioning from day one.
• Product Training and Adoption: Educating clients on key features to maximize ROI and ensure active usage.
• Cross-Functional Collaboration: Working with Sales, Product, and Technical Support to resolve bugs and optimize user experience.
• Milestone Tracking: Monitoring onboarding completion, addressing client pain points, and documenting progress in CRM.

Skills

Communication

Project management

Proactive mindset

Technical troubleshooting

Client onboarding knowledge

Education

Bachelor's degree in Business Administration or related field

Tools

CRM software

Job description

Valuetainment LLC is seeking a Client Activation Specialist to onboard new clients, ensure smooth product setup, and drive early engagement. You will bridge sales and customer success, troubleshoot issues, provide training, and coordinate deliverables to build strong client relationships.

The role requires 7+ years in customer success or onboarding, exceptional communication, and strong project management. A related bachelor's degree is preferred, with compensation including base salary,