Billing & Collections Specialist - 411299

Atrium; Boston (MA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Client-provided benefits available

Job summary

Atrium is seeking a Billing & Collections Specialist to manage the full client billing cycle, including prebills, edits, final bills, and e-billing submissions. You will support the Billing & Collections Manager, interact with attorneys, and handle day-to-day AR collections to meet revenue targets.

The role requires 3–5 years of experience in a law firm environment, proficiency with Fulcrum/e-Billing Hub, strong Excel skills, and a professional, confidential approach. Hybrid work is available.

Qualifications

• 3–5 years of client billing and e-billing experience in a law firm or professional services environment.
• Advanced knowledge of Fulcrum, e-Billing Hub, or similar systems.
• Strong Excel and Microsoft Office skills, plus database experience.
• Strong analytical and problem-solving skills, attention to detail, and the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills and a client-service mindset.
• Discreet with confidential information, self-motivated, and comfortable working under pressure.

Responsibilities

• Set up and maintain client billing details, including non-standard billing arrangements.
• Generate monthly prebills and distribute them for review.
• Process billing edits, such as rates, time transfers, and narratives.
• Prepare final bills and route them for approval and distribution.
• Submit electronic bills to client vendors, track acceptance, and resolve rejections.
• Keep client and matter billing data accurate and up to date.
• Prepare and distribute monthly reminder statements.
• Assist with cost and disbursement entry.
• Research and respond to client billing inquiries.
• Monitor and collect assigned accounts receivable to help meet revenue targets.
• Communicate professionally with internal and external clients about payments.
• Respond to AR requests and provide invoice copies.
• Partner with attorneys on outstanding balances.
• Prepare collection letters and AR reports.
• Understand the AR audit trail from billing through payment.
• Prepare AR spreadsheets and support AR projects.
• Recommend and implement process improvements.
• Assist with daily deposits and cash receipts posting.
• Process authorized AR write-offs.

Skills

Client billing

E-billing

Excel

Attention to detail

Communication skills

Discretion

Education

Bachelor's degree in Business, Accounting, Finance

Tools

Fulcrum

e-Billing Hub

Aderant

Job description

Client Overview

Our client is a nationally ranked law firm with more than 200 attorneys and is looking for a Billing & Collections Specialist. It has a strong reputation and practices in more than 30 areas of law, and has grown steadily year over year.

Salary/Hourly Rate

$75k - $85k

Position Overview

The Billing & Collections Specialist handles the firm's full client billing cycle, from prebill edits through final bill transmittal, mailing, and e-billing submission. This person supports the Billing & Collections Manager, works directly with attorneys and staff, answers day-to-day AR collections requests, and helps with deposits and cash receipts posting.

This role follows a hybrid schedule with 3 days onsite and 2 days remote.

Responsibilities Of The Billing & Collections Specialist

• Set up and maintain client billing details, including non-standard billing arrangements.
• Generate monthly prebills and distribute them for review.
• Work with attorneys and support staff to process billing edits, such as rates, time transfers, and narratives.
• Prepare final bills and route them for approval and distribution.
• Submit electronic bills to client vendors, track acceptance, and resolve rejections.
• Keep client and matter billing data accurate and up to date.
• Prepare and distribute monthly reminder statements.
• Assist with cost and disbursement entry.
• Research and respond to client billing inquiries.
• Monitor and collect assigned accounts receivable to help meet revenue targets.
• Communicate professionally with internal and external clients about payments and elevate when needed.
• Respond to AR requests and provide invoice copies.
• Partner with attorneys on outstanding balances.
• Prepare collection letters and AR reports.
• Understand the AR audit trail from billing through payment.
• Prepare AR spreadsheets and support AR projects.
• Recommend and implement process improvements.
• Assist with daily deposits and cash receipts posting.
• Process authorized AR write-offs.

Required Experience/Skills For The Billing & Collections Specialist

• 3-5 years of client billing and e-billing experience in a law firm or professional services environment using time and billing software.
• Advanced knowledge of Fulcrum, e-Billing Hub, or similar systems.
• Strong Excel and Microsoft Office skills, plus database experience.
• Strong analytical and problem-solving skills, attention to detail, and the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills and a client-service mindset.
• Discreet with confidential information, self-motivated, and comfortable working under pressure.

Preferred Experience/Skills For The Billing & Collections Specialist

• Prior experience with Aderant.

Education Requirements

• Bachelor's degree in Business, Accounting, Finance, or a related field. An Associate's degree combined with relevant experience is also accepted.

Benefits

• Client-provided benefits available, upon eligibility.