Client Accounting Supervisor: Lead, Develop & Improve Ops

Cordell, Neher & Company; Wenatchee, Northern (WA, KY); Hybrid; USD 48,000 - 55,000; Full time

Job summary

Cordell, Neher & Company, PLLC is seeking a CAS Supervisor who will manage the Client Accounting Services department's daily operations, support staff development, and oversee workflows to ensure accuracy and timely deliverables.

You will coach staff, lead regular 1:1 meetings, monitor workloads, and partner with the CAS Manager on process improvements while maintaining strong client relationships and meeting billable hour targets.

Responsibilities

• Manage the internal day-to-day operations of the CAS department.
• Run weekly CAS staff meetings and maintain consistent departmental communication.
• Lead regular 1:1 meetings with staff to provide coaching, feedback, and development support.
• Manage staff workloads and capacity; make recommendations to CAS Manager for reallocation as needed.
• Identify skill gaps and coordinate appropriate training plans.
• Create, document, and train staff on internal CAS processes and standards for all deliverables.
• Prepare staff for monthly In-Charge meetings and run those meetings.
• Review client deliverables to ensure accuracy, consistency, and adherence to firm standards.
• Respond to escalated client and project issues; loop in CAS Manager when issues rise above scope or risk level.
• Drive consistency, efficiency, and quality across all CAS processes.
• Assist with higher-level departmental projects as assigned.

Job description

Cordell, Neher & Company, PLLC is seeking a CAS Supervisor who will manage the Client Accounting Services department's daily operations, support staff development, and oversee workflows to ensure accuracy and timely deliverables.

You will coach staff, lead regular 1:1 meetings, monitor workloads, and partner with the CAS Manager on process improvements while maintaining strong client relationships and meeting billable hour targets.