Client Accounting Specialist Supervisor

Cordell, Neher & Company; Olds (WA); On-site; USD 48,216 - 55,104; Full time

Job summary

Cordell, Neher & Company is seeking a CAS Supervisor to lead the Client Accounting Services department. You will manage daily operations, coach staff, and ensure quality and timeliness across client deliverables.

The role involves hands-on leadership, workload planning, and collaboration with the CAS Manager and cross-functional teams. Occasional overtime may be required during peak periods such as fiscal year-end or tax season.

Responsibilities

• Manage internal day-to-day operations of the CAS department.
• Run weekly CAS staff meetings and maintain consistent departmental communication.
• Lead regular 1:1 meetings with staff for coaching and development.
• Manage staff workloads and capacity; advise CAS Manager on reallocations.
• Identify skill gaps and coordinate training plans.
• Involved in management, development, and training of CAS staff.
• Create and train staff on internal CAS processes and standards.
• Prepare staff for monthly In-Charge meetings and run those meetings.
• Act as lead Reviewer for the CAS team; potentially build/train a dedicated review team for quarterly financials, financial statements, DORs, payroll deliverables.
• Serve as point of contact for assigned clients and meet billable hour targets.
• Review client deliverables for accuracy and adherence to standards.
• Address escalated client and project issues; involve CAS Manager for higher scope/risk.
• Drive consistency, efficiency, and quality across all CAS processes.
• Assist with higher-level departmental projects and continuous improvement initiatives.
• Maintain strong collaboration with CAS Manager and cross-functional teams.
• Model professionalism, confidentiality, information security best practices and firm values.

Job description

Role and Responsibilities

The CAS Supervisor is second in charge of the Client Accounting Services department and is primarily responsible for managing the internal operations, people development, processes, and workflow of the department. This role ensures that the CAS team is trained, supported, and operating efficiently while maintaining high standards of quality and timeliness.
The CAS Supervisor serves as a hands‑on leader, reviewer, and coach, while also carrying their own client load and supporting department leadership through process development and execution.

• Manage the internal day‑to‑day operations of the CAS department.
• Run weekly CAS staff meetings and maintain consistent departmental communication.
• Lead regular 1:1 meetings with staff to provide coaching, feedback, and development support.
• Manage staff workloads and capacity; make recommendations to the CAS Manager for reallocation as needed.
• Identify skill gaps and coordinate appropriate training plans.
• Substantially involved in the management, development, and training of CAS staff.
• Create, document, and train staff on internal CAS processes and standards for all deliverables.
• Prepare staff for monthly In‑Charge meetings and run those meetings.
• Serve as lead Reviewer for the CAS team; potentially build and train a dedicated review team for:
  • Quarterly financials
  • Financial statements
  • DORs
  • Payroll deliverables
• Serve as point of contact for assigned clients and meet individual billable hour targets.
• Review client deliverables to ensure accuracy, consistency, and adherence to firm standards.
• Respond to escalated client and project issues; loop in CAS Manager when issues rise above scope or risk level.
• Drive consistency, efficiency, and quality across all CAS processes.
• Assist with higher‑level departmental projects as assigned.
• Collaborate with CAS Manager on continuous improvement initiatives.
• Maintain strong collaboration with CAS Manager, In‑Charges, and cross‑functional teams.
• Model professionalism, accountability, confidentiality, information security best practices and firm values in all interactions.

Supervisor Responsibilities

This position will directly supervise others and is responsible for the development and training of their direct reports.

Working Conditions

Typical office environment with standard office hours. Occasional overtime may be required during peak periods (e.g., fiscal year‑end, tax season).

Pay Range

$35 - $40 / hr

Equal Opportunity Employer

Cordell, Neher & Company, PLLC is an equal opportunity employer and welcomes candidates from diverse backgrounds.