Client Account Specialist

Dinsmore; Louisville (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Dinsmore & Shohl LLP in Louisville, KY is seeking a Client Account Specialist to support billing processes, prepare and adjust WIP and invoices, and enter attorney time to meet deadlines.

You will liaise with clients and attorneys, maintain accurate billing records, and help ensure timely collections while observing confidentiality and high professional standards.

Qualifications

• Knowledge of accounting functions.
• Experience with Microsoft Office applications (Outlook, Excel, Word).
• Ability to manage multiple deadlines.
• Excellent writing, grammar, proofreading and attention to detail.
• Excellent oral and written communication skills.
• Strong organizational and time management abilities.
• Proven track record as a positive team player and independent worker.
• Medical or law firm billing experience is required.
• Ability to use good judgment.

Responsibilities

• Process narrative edits and time and cost adjustments.
• Generate monthly WIP reports as directed by client.
• Enter attorney time to meet deadlines.
• Assist attorneys and legal staff with client inquiries.
• Address inquiries about billed/unbilled totals, payment status and matter history.
• Assist partners in editing and finalizing bills.
• Participate in accounts receivable collection efforts.
• Assist team with projects and document management tasks.
• Maintain telephone, email and personal contact with clients, attorneys and staff.
• Observe confidentiality in all Firm and client matters.

Skills

Time management

Organization

Written communication

Attention to detail

Team player

Independent worker

Billing experience

Multitasking

Client inquiries handling

Tools

Microsoft Office

Outlook

Excel

Word

Job description

At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.

Dinsmore is seeking a Client Account Specialist at our Louisville, KY location.

Responsibilities

• Process narrative edits and time and cost adjustments
• Generate monthly Work-In-Progress (WIP) reports as directed by client
• Enter attorney time, as needed, to meet deadlines
• Assist attorneys and legal administrative assistants in client inquiries
• Address internal and external inquires in connection with billed and unbilled totals, payment status and matter history
• Assist partners in editing and finalizing bills
• Participate in accounts receivable collection efforts
• Assist team with projects, such as reviewing for accuracy official documents received for client matters and logging information from those documents in our information and document management system
• Maintain telephone, email and personal contact with clients, attorneys, and staff
• Observe confidentiality in all Firm and client matters
• Other duties as assigned

Requirements

• Working knowledge of accounting functions
• Experience using Microsoft Office Suite, including Outlook, Excel and Word
• Ability to manage multiple deadlines
• Excellent writing, grammar, proofreading skills, and meticulous attention to detail
• Excellent communication skills, both oral and written
• Possess strong organizational and time management skills
• Proven success as a positive team player, as well as an independent worker
• Excellent organizational, problem-solving, and time management skills
• Medical or law firm billing experience required
• Ability to use good judgment

Equal Opportunity Employer