Client Account Specialist

Binding Minds Inc. (Certified Disability Owned Business Enterprise); Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Binding Minds Inc. is seeking a Client Account Specialist to join the Global Client Accounts team in Los Angeles. You will prepare client bills (including e-bills), ensure accuracy, and manage billing workflows across multi-currency matters.

You will collaborate with attorneys and clients, monitor deadlines, perform quality control, and assist the systems team with upgrades. Strong attention to detail and communication are essential.

Qualifications

• Minimum of two years in law firm or professional services billing.
• Strong financial systems skills (Elite 3E, eBillingHub).
• Experience handling multi-currency bills is a plus.
• Ability to analyze billing information and historical data.
• Attention to detail and accuracy in following instructions.
• Effective communication with diverse internal and external stakeholders.

Responsibilities

• Produce timely and accurate bills for clients, including e-bills.
• Manage quality control, deadlines, and reporting on billing status.
• Analyze special billing arrangements and troubleshoot issues with the systems team.
• Support billing attorneys in full cycle of account management, including setup, billing, collections, and inventory management.

Skills

Billing systems

Analytical skills

Communication

Tools

Elite 3E

eBillingHub

Job description

It's an exciting time to join our Global Client Accounts team as a Client Account Specialist! In this role, you will work closely with our attorneys and their clients on matters related to billing, e-billing, and collections.

• Produce timely and accurate bills for clients, including e-bills, and perform specific billing and e-billing tasks and projects.
• Manage quality control, deadlines, timely reporting on billing status, and thoroughly analyze special billing arrangements.
• Act as a resource for internal clients and colleagues, troubleshoot procedural issues, and assist systems team with upgrades and testing.
• May directly support assigned billing attorneys in full cycle of account management, including account set up, billing and collection arrangements, and inventory management.

ABOUT YOU

• Minimum of two years in law firm or professional services billing. Large law firm experience preferred.
• Strong financial systems skills. (Elite 3E, eBillingHub).
• Experience working with multi-currency bills a plus.
• Ability to understand and analyze billing information and historical data.
• Strong attention to detail and ability to follow instructions with high degree of accuracy.
• Ability to communicate effectively and tactfully with individuals at all levels within and outside the Firm.