Sr. Wellbeing & Benefits Administrator-Global

Geiger; Lewiston (ME); Hybrid; USD 100,000 - 133,000; Full time

Benefits offered by this job

Remote work options

Hybrid work options

Lewiston, Maine office access

Job summary

Geiger, the largest privately held promotional products company in the U.S., is seeking a Sr. Wellbeing & Benefits Administrator - Global. This role blends hands-on benefits leadership with strategic program development to keep our associates healthy and supported across the U.S., UK, and Germany.

You will lead enrollment, manage benefits operations, analyze program performance, and partner with external providers while shaping our wellbeing strategy for a fast-moving organization.

Qualifications

• 10+ years of progressive benefits experience with hands-on US benefits administration.
• Experience supporting global benefits with brokers and payroll.
• Experience leading annual enrollment, renewals, vendor transitions, audits, and HRIS/benefits‑platform administration.
• Expert knowledge of US health and welfare, retirement, leave, privacy, and compliance.
• Experience in a small to midsize organization requiring both strategy and execution.

Responsibilities

• Lead US benefits administration across medical, dental, vision, life, FMLA, disability leaves, HSA/FSA, EAP, 401(k), COBRA, and related programs.
• Develop UK and Germany benefits strategy in partnership with local brokers and payroll teams.
• Explain complex benefit provisions and resolve enrollment and claims issues with high-touch support.
• Manage benefit program operations across HRIS, payroll, and vendor systems.
• Lead annual enrollment and renewal activities including planning, communications, system configuration, testing, and audits.
• Evaluate program performance and translate findings into leadership recommendations.
• Partner with providers, brokers, consultants, and external partners for renewals and changes.
• Identify opportunities to improve benefits processes and associate experience.
• Develop and advance our associate wellbeing strategy and measure participation and value.
• Maintain knowledge of US/UK/Germany benefits requirements and coordinate with local advisors.

Skills

Benefits administration

Data analysis

Project management

Vendor management

Communication

Education

Bachelor's degree in HR/Business/Finance

Tools

ADP

HRIS platforms

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time

Salary Range: $100,000.00 To $133,000.00 Annually

Join the largest privately held promotional products company in the U.S. This opportunity offers the flexibility to work remotely or hybrid from our Lewiston, Maine office.

At Geiger, benefits and wellbeing are about more than programs and plans—they’re an important part of how we support our people. As our Sr. Wellbeing & Benefits Administrator - Global, you’ll have the opportunity to make a meaningful difference in associates’ lives while helping us navigate an increasingly complex benefits environment. You’ll bring expertise and a people-first approach to strengthening our benefits programs and making wellbeing an everyday conversation across our organization.

This is an opportunity to influence both the strategy and the associate experience—helping us ensure our programs remain competitive, sustainable, and responsive to the evolving needs of our associates and their families.

This is both a hands-on and strategic role. The right person will be comfortable and confident helping an associate navigate a complex coverage issue and managing the details of benefits administration. They will also lead annual enrollment and renewals, evaluate plan performance and costs, advise leadership, and help shape our approach to associate wellbeing.

This role offers the flexibility to work remotely within New England or hybrid from our Lewiston, Maine office. To support connection and collaboration with the team, remote associates will spend approximately one week onsite in Lewiston each quarter.

What You'll Do

• Lead U.S. benefits administration, including medical, dental, vision, life, FMLA and disability leaves, HSA/FSA, EAP, 401(k), COBRA, voluntary benefits, and related programs.
• Identify opportunities an d develop a benefits strategy for the UK and Germany partnering with local brokers, advisors, payroll teams, and other resources to support locally compliant and competitive programs.
• Serve as a senior resource for associates and managers, explaining complex benefit provisions, resolving enrollment and claims issues, and providing thoughtful, high-touch support during sensitive life events.
• Manage benefit program operations, including enrollments, qualifying life events, terminations, coverage changes, eligibility audits, carrier feeds, records, and documentation across HRIS, payroll, and vendor systems.
• Lead annual enrollment and renewal activities, including project planning, associate education and communications, executive updates, system configuration, testing, and post-enrollment audits.
• Evaluate program performance using utilization, claims, enrollment, benchmarking, cost, and other relevant data, translating findings into recommendations for leadership.
• Partner with benefit providers, brokers, consultants, and other external partners to manage service delivery, resolve issues, evaluate opportunities, and support renewals and program changes.
• Identify opportunities to improve benefit processes, associate understanding, technology, and overall associate experience.
• Develop and advance our associate wellbeing strategy, identifying programs and resources that support associates while evaluating participation, outcomes, and organizational value.
• Maintain working knowledge of applicable benefits requirements and market practices in the U.S., UK, and Germany, partnering with appropriate advisors when specialized local expertise is needed.

What We're Looking For

• Bachelor’s degree in Human Resources, Business, Finance, or a related field, or an equivalent combination of education and progressively responsible experience.
• At least 10 years of progressive employee benefits experience, including substantial hands‑on U.S. benefits administration and program leadership.
• Experience supporting benefits globally, including effective partnership with in‑country brokers, advisors, payroll teams, and legal counsel.
• Experience working in a small to midsize organization, where benefits leadership requires both strategic ownership and direct execution.
• Demonstrated experience leading annual enrollment, renewals, vendor transitions, plan communications, audits, and HRIS or benefits‑platform administration.
• Expert knowledge of U.S. health and welfare, retirement, leave, privacy, and compliance requirements, along with practical familiarity with the statutory and market context for benefits in other countries.
• Experience developing or materially advancing associate wellbeing programs and evaluating their participation, outcomes, and value.
• Demonstrated ability to provide high‑quality associate service, exercise sound judgment, manage complex benefits administration with accuracy, and translate complex data and regulatory requirements into practical recommendations.

Skills That Will Help You Succeed

• Exceptional empathy, discretion, and sound judgment when working with sensitive information.
• Ability to move comfortably between detailed benefits administration, associate support, project leadership, data analysis, and strategic advising.
• Strong analytical and financial acumen, including the ability to interpret utilization, claims, enrollment, benchmarking, and cost data and turn findings into clear recommendations.
• Strong written, verbal, facilitation, and presentation skills, with the ability to make complex benefit concepts understandable to associates, managers, executives, and external partners.
• Advanced proficiency with HRIS and benefits administration platforms; ADP experience is strongly preferred.
• Advanced Microsoft Excel skills and comfort using reporting, collaboration, analytics, and AI‑enabled productivity tools responsibly.
• Strong project management, vendor management, negotiation, and change‑management capabilities.
• High attention to detail, strong ownership, and the ability to independently prioritize competing demands in a fast‑moving environment.

This position requires the ability to work effectively in a fast‑paced environment, manage a high volume of responsibilities with accuracy, and exercise discretion when handling sensitive and confidential information.

Equal Opportunity Employer

Geiger is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.