Client Account Manager

HubSync; Nashville (TN); On-site; USD 85,000 - 105,000; Full time

Job summary

HubSync is seeking a Client Account Manager in Nashville to own relationships with our most important client firms and drive retention and growth. You will learn how each firm operates, proactively resolve issues, and identify additional value HubSync can deliver.

As a quota-carrying, individual-contributor role reporting to the SVP of Sales, you will manage a portfolio of 8–12 accounts and partner with Sales, Implementation, Support, and Product to ensure measurable value across the platform.

Responsibilities

• Operate as the lead relationship owner for a portfolio of HubSync's most critical accounts, from implementation handoff through renewal and beyond (8-12 accounts).

Job description

AboutHubSync

HubSyncis the AI-powered, end-to-end workflow automation platform built for CPA firms and accounting practices, unifying client portals, engagement management, document collection, e-signature, workpapers, and payments into a single system of record. Backed by a growth investment fromThomaBravo and recognized on the Deloitte Technology Fast 500 for consecutive years,HubSyncis scaling rapidly and investing in the client relationships that will fuel its next stage of growth.

Position Summary

HubSyncis hiring a Client Account Manager to own the relationships that keep our most important client firms successful, engaged, and growing. This person will operate as the lead on a portfolio of critical accounts: learning how each firm actually works, resolving issues before they escape, and finding the places whereHubSynccan do more. They will be accountable for retention and expansion across that portfolio, partnering with Sales, Implementation, Support, andProductso every client sees measurable value from the platform. This is a quota-carrying, individual-contributor role reporting directly into the SVP of Sales.

Key Responsibilities

Account Ownership & Relationship Management

• Operate as the lead relationship owner for aportfolioofHubSync'smost critical accounts, from implementation handoff through renewal and beyond (8-12 accounts).