Client Account Coordinator (Billing)

Hinshaw & Culbertson LLP; Illinois; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Profit Sharing

Health and Life Insurance

Paid Parental Leave

Employee Assistance Program

Health Savings Account / FSA

Employee Assistance Program

Job summary

A national law firm is seeking a remote Client Account Coordinator (Billing) to manage billing activities. The successful candidate will support the processing of invoices, requiring experience in legal billing and proficiency in relevant systems such as Aderant. This position demands attention to detail and excellent communication skills while offering a flexible work environment and a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• Ideal candidate will have 4+ years' experience in legal billing and invoice processing.
• Excellent communication and customer service skills are essential.
• Proficient in Aderant, Prebill Manager, and Microsoft Excel.

Responsibilities

• Support processing and administration of billing activities for assigned clients.
• Perform routine data processing tasks and input information into billing systems.
• Resolve billing disputes and ensure compliance with client guidelines.
• Resolve billing disputes and respond promptly to inquiries.
• Maintain compliance with client guidelines and evolving processes.

Skills

Legal billing and invoice processing

Attention to detail

Customer service skills

Problem-solving skills

Proficiency in Microsoft Excel

Education

College degree or equivalent experience

Tools

Aderant (CMS)

Prebill Manager

BillBlast

ARCS

Microsoft Excel

Job description

Client Account Coordinator (Billing)

Location: Flexible and in any state where the firm has an office (with the exception of NY and CA).

Position Summary: Hinshaw & Culbertson LLP, a national law firm, currently has an excellent full‑time employment opportunity for a remote Client Account Coordinator (Billing). We offer competitive compensation and an excellent benefits package plus a 35 hour work week. The Client Account Coordinator (Billing) supports the processing and administration of billing activities for the assigned clients, practice groups and/or billing attorneys. A biller is expected to manage a minimum of 500 invoices per month and should have a keen ability to multitask. This position requires an individual who is attentive to detail, and who can work effectively in a team environment to meet billing targets.

Duties and Responsibilities:

• Perform routine data processing tasks and input relevant information into Aderant and the paperless prebill system (Prebill Manager) which are utilized to facilitate the billing processes.
• Update Financial Management System (Aderant) to ensure all internal systems accurately reflect the data processed, including, but not limited to client contact and claim number changes, document the method of invoice submission and communicate potential matter setup changes to the appropriate teams.
• Implement transfers and edits to ensure accuracy of rates, narratives, time and expense records, and matter identification fields for prebills and invoice processing.
• Apply retainer and Trust funds when appropriate.
• Process and distribute (paper and electronic) prebills and invoices for delivery to billing attorneys and clients and document accordingly.
• Identify and help resolve problematic patterns and situations that may adversely impact the billing process.
• Respond to clients, attorneys and management in a timely manner.
• Resolve billing disputes and address client concerns.
• Ensure accuracy and compliance with client guidelines and stay updated with changes.

Qualifications and Prior Experience:

• College degree preferred or equivalent experience.
• Ideal candidate will have 4+ years' experience in legal billing and invoice processing & procedures and be proficient in Aderant (CMS), Prebill Manager, BillBlast, ARCS and Microsoft Excel.
• Excellent communication, customer service and problem‑solving skills.
• Attention to detail, ability to maintain confidentiality, and a proven ability to work with numbers.

Note To Agencies and Applicants: At this time, Hinshaw & Culbertson LLP will not be accepting applications submitted through search firms for this position. All qualified candidates must submit their own applications to be considered for this position.

Hinshaw & Culbertson offers a robust suite of benefits for our staff including: Paid Time Off, a 401(k) Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, and an Employee Assistance Program.

As an EEO/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant’s age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, protected veteran or disability status or any other factor prohibited by law.