Client Account Coordinator (Billing)

Hinshaw & Culbertson LLP; Chicago (IL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Profit Sharing

Affordable Health and Life Insurance

Paid Parental Leave

Employee Assistance Program

Dental & Vision coverage

Health Savings Account / Flexible 
Sp.

Employee Assistance Program

Job summary

A national law firm is seeking a remote Client Account Coordinator (Billing) to manage billing activities and support the processing of invoices for clients. The ideal candidate should have at least 4 years of experience in legal billing, be proficient in various billing systems like Aderant, and possess strong problem-solving skills. The position offers competitive compensation, an excellent benefits package including health, dental, and vision coverage, and a flexible work schedule.

Qualifications

• 4+ years' experience in legal billing and invoice processing.
• Proficient in Aderant and other billing systems.
• Excellent communication and customer service skills.
• Strong communication and problem-solving skills.
• Attention to detail and confidentiality.

Responsibilities

• Process and manage billing activities for clients.
• Ensure accuracy in billing data and compliance with guidelines.
• Resolve billing disputes and address client concerns.
• Apply retainer and Trust funds as appropriate.
• Respond to clients and management in a timely manner and resolve disputes.
• Maintain compliance with client guidelines and billing policies.

Skills

Legal billing experience

Problem-solving skills

Customer service skills

Attention to detail

BillBlast

ARCS

Microsoft Excel

Attention to detail

Team collaboration

Communication skills

Education

College degree preferred

Tools

Aderant (CMS)

Prebill Manager

BillBlast

Microsoft Excel

Microsoft Excel

Job description

Client Account Coordinator (Billing)

Location: Flexible and in any state where the firm has an office (with the exception of NY and CA).

Position Summary: Hinshaw & Culbertson LLP, a national law firm, currently has an excellent full‑time employment opportunity for a remote Client Account Coordinator (Billing). We offer competitive compensation and an excellent benefits package plus a 35 hour work week. The Client Account Coordinator (Billing) supports the processing and administration of billing activities for the assigned clients, practice groups and/or billing attorneys. A biller is expected to manage a minimum of 500 invoices per month and should have a keen ability to multitask. This position requires an individual who is attentive to detail, and who can work effectively in a team environment to meet billing targets.

Duties and Responsibilities:

• Perform routine data processing tasks and input relevant information into Aderant and the paperless prebill system (Prebill Manager) which are utilized to facilitate the billing processes.
• Update Financial Management System (Aderant) to ensure all internal systems accurately reflect the data processed, including, but not limited to client contact and claim number changes, document the method of invoice submission and communicate potential matter setup changes to the appropriate teams.
• Implement transfers and edits to ensure accuracy of rates, narratives, time and expense records, and matter identification fields for prebills and invoice processing.
• Apply retainer and Trust funds when appropriate.
• Process and distribute (paper and electronic) prebills and invoices for delivery to billing attorneys and clients and document accordingly.
• Identify and help resolve problematic patterns and situations that may adversely impact the billing process.
• Respond to clients, attorneys and management in a timely manner.
• Resolve billing disputes and address client concerns.
• Ensure accuracy and compliance with client guidelines and stay updated with changes.

Qualifications and Prior Experience:

• College degree preferred or equivalent experience.
• Ideal candidate will have 4+ years' experience in legal billing and invoice processing & procedures and be proficient in Aderant (CMS), Prebill Manager, BillBlast, ARCS and Microsoft Excel.
• Excellent communication, customer service and problem‑solving skills.
• Attention to detail, ability to maintain confidentiality, and a proven ability to work with numbers.

Note To Agencies and Applicants: At this time, Hinshaw & Culbertson LLP will not be accepting applications submitted through search firms for this position. All qualified candidates must submit their own applications to be considered for this position.

Hinshaw & Culbertson offers a robust suite of benefits for our staff including: Paid Time Off, a 401(k) Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, and an Employee Assistance Program.

As an EEO/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant’s age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, protected veteran or disability status or any other factor prohibited by law.