Client Access & Customer Service Specialist - PT/FT

Livebrightli; Springfield (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision benefits

Career advancement opportunities

Job summary

A community mental health provider is seeking Client Access Representatives for various clinics across Missouri. Responsibilities include customer service, scheduling appointments, and maintaining client records. Ideal candidates should have a high school diploma, customer service experience, and strong organizational skills. A supportive workplace culture is emphasized, with competitive benefits offered to full-time employees.

Qualifications

• Previous customer service experience is preferred.
• Strong computer skills and proficiency in Microsoft Office Suite are essential.
• Excellent typing and organizational skills are required.

Responsibilities

• Provide exceptional customer service to clients and staff.
• Schedule and reschedule client appointments as necessary.
• Maintain accurate and up-to-date client records.

Skills

Customer service experience

Proficiency in Microsoft Office Suite

Strong computer skills

Excellent typing skills

Exceptional organizational skills

Education

High school diploma or equivalent

Job description

A community mental health provider is seeking Client Access Representatives for various clinics across Missouri. Responsibilities include customer service, scheduling appointments, and maintaining client records. Ideal candidates should have a high school diploma, customer service experience, and strong organizational skills. A supportive workplace culture is emphasized, with competitive benefits offered to full-time employees.