Clerk / Office Support

Ultipro; Lenoir City (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Ultipro is seeking a Clerical / Office Support for hospice operations. The role greets customers, handles phone lines, assists Office Manager with clerical tasks and ensures timely completion of records.

Requires high school diploma, strong MS Office skills (Word, Excel, PowerPoint) and typing 60 wpm. Prior medical office experience and good organizational skills are preferred. This is a full-time on-site position with pay $17.00–$20.00 per hour, depending on experience.

Qualifications

• High school diploma required.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Typing speed of 60 words per minute or faster.
• Effective communication with staff and customers.

Responsibilities

• Answers multi line phone system, directs calls or takes messages.
• Reviews timesheets for accuracy and forwards information for billing, payroll, accounting, and HR.
• Maintains staff and volunteer personnel files and assists Office Manager with orientation and reports.
• Assists with patient medical records and supplies management.
• Cross trains with Office Manager to cover tasks during absences.

Skills

Typing 60 wpm

MS Office

Clerical skills

Communication

Education

High school diploma

Job description

Description

Position: Clerical / Office Support

Pay: $17.00 / hr. - $20.00 / hr. Depending on Experience

This position requires working knowledge of the agency structure, human resource and administrative policy and procedures. Functions as Receptionist for the hospice and courteously greets all customers / co-workers, whether in person or on the phone. Uses initiative to find opportunities to assist the Office Manager in the accurate and timely completion of numerous clerical tasks.

Responsibilities:

• Answers multi line phone system, directs calls or takes messages.
• Reviews timesheets for accuracy and completion. Maintains the flow of information to the Corporate office for purposes of billing, payroll, accounting, and HR.
• Possesses knowledge of company personnel policies and benefits. Assists Office Manager to assure all personnel files, for staff and volunteers, are maintained properly.
• Assists Office Manager in the Orientation of all new employees.
• Assists Office Manager in the preparation of various statistical reports.
• Maintains an appropriate level of office supplies, medical supplies, and forms.
• Assists Office Manager in timely preparation of patient medical records.
• Cross trains with the Office Manager to ensure all key tasks continue uninterrupted when the Office Manager is away from the office.

Qualifications:

• A high school graduate or equivalent with current MS Office computer software experience (Word, Excel and PowerPoint) and ability to accurately type 60 wpm.

Clerical / secretarial experience, preferably in the medical field with knowledge of medical terminology. Ability to effectively communicate with medical personnel and have strong organizational and interpersonal skills.

Must be assertive, have problem solving skills, and be able to prioritize completion of job duties. Must have the ability to accept supervision and follow instructions.

Must be well organized, neat, accurate and have good attention to detail. Ability to follow established procedures and to suggest changes for smoother operations.

Expert

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