Hospice Office Support

Affinity Health Management; Independence (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Affinity Health Management is seeking an Office Support to join our Hospice Office. The role provides essential administrative and clerical support to ensure smooth daily operations, assisting staff, patients, families, and vendors with front office duties and records.

The candidate should be compassionate, organized, and professional in a sensitive healthcare environment. Responsibilities include answering calls, greeting visitors, data entry, scheduling, mail handling, and maintaining

Qualifications

• High school diploma or equivalent required.
• Experience in office/administrative support preferred.
• Experience in healthcare, hospice, home health, or medical office setting preferred.

Responsibilities

• Answer and direct phone calls in a courteous, professional, and compassionate manner.
• Greet visitors, patients' family members, and vendors while maintaining a welcoming office environment.
• Perform general clerical tasks such as filing, scanning, copying, faxing, and data entry.
• Maintain office records and documentation accurately and confidentially in accordance with company policies and healthcare privacy requirements.
• Assist with scheduling meetings, staff appointments, and office activities as needed.
• Manage incoming and outgoing mail, deliveries, and office correspondence.
• Order and maintain office supplies and notify management of inventory needs.
• Support hospice staff with administrative tasks, reports, and document preparation.
• Maintain organized patient and administrative files in both paper and electronic systems.
• Assist with onboarding paperwork, timesheets, and other routine personnel or office documentation as assigned.
• Help ensure compliance with office procedures, confidentiality standards, and applicable regulations.
• Perform other administrative duties as assigned to support office operations.

Skills

Microsoft Office

Organizational skills

Communication skills

Multitasking

Confidentiality

Basic medical terminology

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Office Support - Hospice Office

Job Title:

Office Support

Department:

Administrative Services

Reports To:

Office Manager / Hospice Administrator

Employment Type:

Full Time

Position Summary

The Office Support team member provides administrative and clerical assistance to help ensure the smooth daily operation of the hospice office. This role supports staff, patients, families, and vendors by handling front office duties, maintaining records, coordinating communication, and assisting with general office organization. The ideal candidate is compassionate, organized, professional, and comfortable working in a sensitive healthcare environment.

Key Responsibilities

• Answer and direct phone calls in a courteous, professional, and compassionate manner.
• Greet visitors, patients' family members, and vendors while maintaining a welcoming office environment.
• Perform general clerical tasks such as filing, scanning, copying, faxing, and data entry.
• Maintain office records and documentation accurately and confidentially in accordance with company policies and healthcare privacy requirements.
• Assist with scheduling meetings, staff appointments, and office activities as needed.
• Manage incoming and outgoing mail, deliveries, and office correspondence.
• Order and maintain office supplies and notify management of inventory needs.
• Support hospice staff with administrative tasks, reports, and document preparation.
• Maintain organized patient and administrative files in both paper and electronic systems.
• Assist with onboarding paperwork, timesheets, and other routine personnel or office documentation as assigned.
• Help ensure compliance with office procedures, confidentiality standards, and applicable regulations.
• Perform other administrative duties as assigned to support office operations.

Qualifications

• High school diploma or equivalent required.
• Previous office, receptionist, or administrative support experience preferred.
• Experience in a healthcare, hospice, home health, or medical office setting preferred.
• Proficiency in Microsoft Office including Word, Excel, Outlook, and basic office equipment.
• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Friendly, dependable, and able to work effectively with diverse staff and families.
• Basic knowledge of medical terminology is a plus.