Clerk III/Typing/Bilingual (Spanish) - Open Competitive

City of Rochester (NY); City of Rochester (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Rochester Housing Authority is hiring a clerical staff member to perform a wide range of duties under detailed instructions. The role includes data entry, document preparation, and bilingual communication in English and Spanish.

The position involves file management, customer contact, and potential leadership of junior clerical staff, with supervision focused on quality and accuracy of work.

Qualifications

• High School diploma or equivalent is required.
• Associate's degree OR two years of clerical experience in general office work.
• Spanish-English translation ability is a plus.

Responsibilities

• Check items being filed for completeness.
• Check items, data or names in files for accuracy.
• Prepare and type correspondence where policies are well defined.
• Create and modify documents using word processing software.
• Enter data and run reports using database software.
• Greet visitors and refer them to the proper persons.
• Place calls and provide information in English and Spanish.
• Translate between Spanish and English.
• File, shelf or store items in filing codes or classifications.
• May lead, under supervision, subordinate clerical staff in duties.

Skills

Bilingual English/Spanish

Education

Associate's degree in business

Two years clerical experience

Job description

This is a clerical position which involves the performance of a wide variety of activities within well-defined procedures. Individuals assigned to this class are given detailed oral and/or written instructions for new or more complex assignments. Some of the work will be performed in Spanish. The duties are carried out under direct supervision, which is usually received in the form of review of completed assignments, another step in the clerical process and/or supervisory observation. Employees of this class may be required to exercise some independent judgment in performing assigned duties. Supervision is not a responsibility of this position, but Rochester Housing Authority employees may be expected to lead subordinate clerical employees in the performance of their duties. Performs related work as required.

• Checks items being filed for completeness;
• Checks items, data or names in files for accuracy;
• Prepares and types correspondence on matters where policies and procedures are well defined;
• Creates and modifies documents using word processing software and personal computer;
• Enters data and runs reports, using database management software and personal computer;
• Greets individual visitors and refers them to the proper persons;
• Places calls and provides information over the phone in English and Spanish;
• Transfers information from one file or other record to another by hand;
• Files, shelves or stores items (such as folders, books or other items) in accordance with file codes or classification symbols;
• Performs Spanish-English and English-Spanish translations.

Minimum Qualifications:

High School diploma or Equivalent, PLUS

1. Associate's degree in business management, secretarial science, office technology, or a closely related field; OR
2. Two (2) years of full-time experience (or its part-time equivalent) performing general clerical activities, which included entering data into a personal computer.