Clerk III/Typing/Bilingual

City of Rochester, NY; City of Rochester (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Rochester is seeking a clerical position involving a wide variety of activities within well-defined procedures. Most tasks have detailed oral and/or written instructions; some work will be performed in Spanish; supervision is direct, with review of completed assignments.

The role includes bilingual communication, data entry, document preparation, greeting visitors, and translating between Spanish and English. City residency is required within one year of hire.

Qualifications

• Clerical position with detailed oral and written instructions.
• Work may involve Spanish language duties.

Responsibilities

• Checks items being filed for completeness.
• Checks items, data or names in files for accuracy.
• Prepares and types correspondence on well-defined policies and procedures.
• Creates and modifies documents using word processing software and a PC.
• Enters data and runs reports using database management software and a PC.
• Greets visitors and refers them to proper persons.
• Places calls and provides information over the phone in English and Spanish.
• Transfers information between files/records by hand.
• Files, shelves or stores items according to file codes or classifications.
• Performs Spanish-English and English-Spanish translations.

Skills

Bilingual Spanish-English

Data entry

Typing / word processing

Education

Associates degree in business management or related field

2 years clerical experience; entering data on PC

Tools

Word processing software

Database management software

Job description

This is a clerical position which involves the performance of a wide variety of activities within well-defined procedures. Individuals assigned to this class are given detailed oral and/or written instructions for new or more complex assignments. Some of the work will be performed in Spanish. The duties are carried out under direct supervision, which is usually received in the form of review of completed assignments, another step in the clerical process and/or supervisory observation. Employees of this class may be required to exercise some independent judgment in performing assigned duties. Supervision is not a responsibility of this position, but Rochester Housing Authority employees may be expected to lead subordinate clerical employees in the performance of their duties. Performs related work as required.

Under the NY HELPS Program, the Civil Service Exam for this title has been waived. For additional information regarding the NY HELPS Program, please visit: https://www.cs.ny.gov/help/faq.cfm

CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.

• Checks items being filed for completeness;
• Checks items, data or names in files for accuracy;
• Prepares and types correspondence on matters where policies and procedures are well defined;
• Creates and modifies documents using word processing software and personal computer;
• Enters data and runs reports, using database management software and personal computer;
• Greets individual visitors and refers them to the proper persons;
• Places calls and provides information over the phone in English and Spanish;
• Transfers information from one file or other record to another by hand;
• Files, shelves or stores items (such as folders, books or other items) in accordance with file codes or classification symbols;
• Performs Spanish-English and English-Spanish translations.

High School diploma or Equivalent, PLUS

1. Associates degree in business management, secretarial science, office technology or closely related field; OR
2. Two (2) years of full-time experience (or its part-time equivalent) performing general clerical activities which included entering data into a personal computer.