Bilingual Clerical Specialist: Data Entry & Front Desk

City of Rochester (NY); City of Rochester (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

City of Rochester (NY) is seeking a clerical worker to perform a wide range of duties under defined procedures, with some tasks carried out in Spanish. The role includes data entry, document preparation, and front-desk interactions under direct supervision.

Qualifications include a high school diploma or equivalent plus an associate's degree in business-related field or two years of clerical experience with data entry. Residency in the city is required within one year of hire.

Qualifications

• High school diploma or equivalent required.
• Associates degree in business management, secretarial science, office technology or related field preferred.
• Two years of general clerical experience with data entry is acceptable in lieu of degree.

Responsibilities

• City residency within Rochester within one year of hire.
• Checks items filed for completeness and accuracy.
• Prepares and types correspondence with well-defined policies.
• Creates and modifies documents using word processing software.
• Enters data and runs reports using database software.
• Greets visitors and directs them appropriately.
• Provides information in English and Spanish over the phone.
• Transfers information between files by hand.
• Files or stores items per codes or symbols.
• Performs Spanish-English translations.

Skills

Bilingual (Spanish-English)

Data entry

Word processing

Customer service

Education

High School diploma or equivalent

Associates degree in business management, secretarial science, office technology or related field

Tools

Word processing software

Database management software

Job description

City of Rochester (NY) is seeking a clerical worker to perform a wide range of duties under defined procedures, with some tasks carried out in Spanish. The role includes data entry, document preparation, and front-desk interactions under direct supervision.

Qualifications include a high school diploma or equivalent plus an associate's degree in business-related field or two years of clerical experience with data entry. Residency in the city is required within one year of hire.