CLERK III.CO CLERK RMF

Dallas County; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Dallas County seeks a detail-oriented clerical support specialist to perform a variety of tasks, including processing documents, drafting routine correspondence, resolving inquiries, and helping train Level I and Level II clerks. This role works within clearly defined policies and procedures with minimal supervision.

The position emphasizes data entry, file management, and customer service, requiring adherence to confidentiality and accurate daily task execution.

Qualifications

• High school diploma or GED required; related experience preferred.
• Typing speed 35 wpm or 70 kspm and basic computer skills expected.
• Must pass skill tests (10-key, data entry, grammar, MS Excel/Word) as required.
• Ability to follow written and verbal instructions and maintain confidentiality.

Responsibilities

• Resolve problems and respond to inquiries from clerks, customers, and others.
• Review, validate and process complex documents and data with accuracy.
• Input and reconcile data, funds or inventories and prepare reports.
• Use county systems for data access, purchasing, and records management.
• Assist supervisor in staff training and quality control tasks.
• Maintain files and release information per county policies and confidentiality.
• Perform other duties as assigned.

Education

High school diploma or GED

3 years related experience or 45 college hours

Tools

MS Excel

MS Word

10-key

Job description

Performs a variety of complex support tasks which may include: processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under minimum supervision.

Responsibilities

1. Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.

2. Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.

3. Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.

4. Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc..

5. May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.

6. Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.

7. Performs other duties as assigned.

Qualifications

Education, Experience and Training:
Graduation from an accredited high school/GED program. Three (3) years job related experience or 45 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities:
Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and excellent customer service with other County employees and the general public.

Physical/Environmental Requirements:
May require prolonged sitting, walking and/or standing and ability to lift files, boxes, and copies up to 25 lbs. unassisted.

Job Info

• Job Identification 26000423
• Job Schedule Full time
• Job Shift Day
• Locations County Clerk's, Dallas, TX, 75202, US