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Dallas County is seeking a clerical support professional to perform routine customer service and data entry tasks within a well-defined policy framework. The role operates under direct supervision and involves filing, data maintenance, and basic administrative duties.
The ideal candidate has a high school diploma or GED, can type 25 wpm, and will complete skills tests including 10-key, data entry and MS Office applications.
Performs limited routine support tasks primarily involving customer service and support/clerical activities which may include: processing requests for information; entering and maintaining data; answering routine inquiries; and filing and maintaining data, correspondence, files, reports, etc. Works within a well-defined framework of policies and procedures, under immediate supervision.
Graduation from an accredited high school/GED program.
Ability to type 25 wpm or 50 kspm. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and provide excellent customer service to other County employees and the general public.
“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”
May require prolonged sitting, standing, walking and ability to lift files, boxes, and other materials up to 25 pounds, unassisted.