0000003645.CLERK III.DISTRICT CLERK CRIMINAL SECTION

Dallas County; Dallas (TX); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Dallas County is seeking a detailed-oriented clerical assistant to perform complex support tasks including document processing, drafting routine correspondence, and resolving inquiries. The role operates under established policies with minimal supervision.

The incumbent will assist with training Level I/II clerks, maintain confidentiality of records, and ensure accuracy in data collection and reporting. A high school diploma and relevant experience are required."

Qualifications

• Graduation from an accredited high school or GED.
• Three (3) years job-related experience or 45 hours of college or a combination of the two.
• Experience in a customer service environment is a plus.
• Typing 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software.
• Testing may include 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute).
• Ability to understand and follow written and verbal instructions, organize and process work, and maintain confidentiality.

Responsibilities

• Resolves problems and responds to inquiries from clerks, customers, and other entities.
• Reviews, validates and processes a variety of documents and data requiring specialized knowledge.
• Collects, inputs and reconciles data, funds or inventories and prepares reports.
• Uses department systems for data access, input, retrieval, and purchasing.
• May assist supervisor in training staff and performing quality control duties.
• Maintains files and records and releases information per policies while maintaining confidentiality.
• Performs other duties as assigned.

Skills

Customer service

Typing

Data entry

10-key

Proof Reading

Education

High school diploma

Tools

MS Excel

MS Word

Job description

Job Description

Performs a variety of complex support tasks which may include: processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under minimum supervision.

Responsibilities

• 1. Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.
• 2. Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.
• 3. Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.
• 4. Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc..
• 5. May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
• 6. Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.
• 7. Performs other duties as assigned.

Qualifications

Education, Experience and Training: Graduation from an accredited high school/GED program. Three (3) years job related experience or 45 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities: Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and excellent customer service with other County employees and the general public.

Physical/Environmental Requirements: May require prolonged sitting, walking and/or standing and ability to lift files, boxes, and copies up to 25 lbs. unassisted.

Job Info

• Job Identification 26000529
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations District Clerk Criminal Section, Dallas, TX, 75207, US