0000003517.CLERK III.DISTRICT CLERK FAMILY SECTION

Dallas County; Dallas (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The Dallas County District Clerk Family Section is seeking a detail-oriented Clerk III to handle complex document processing, data entry and routine correspondence under supervision. You will resolve inquiries, prepare reports and maintain confidentiality of records while following county procedures.

Ideal candidates have a high school diploma or GED, at least three years of related experience (or 45 college hours), strong typing (35 wpm) and solid customer service skills; training and testing

Qualifications

• Graduation from an accredited high school/GED program and 3 years job-related experience or 45 hours of college.
• Experience in a customer service environment is a plus.
• Ability to type 35 wpm or 70 kspm and proficient with standard word processing software.

Responsibilities

• Resolves problems and responds to inquiries from Level I/II clerks, customers and other entities.
• Reviews, validates and processes complex documents and reports requiring specialized knowledge.
• Inputs and reconciles data, funds or inventories and prepares reports.

Skills

Typing 35 wpm

Data entry

Customer service

General computer skills

Education

High school diploma or GED

Some college / 45 hours

Tools

MS Excel

MS Word

10-key

Data entry

Job description

0000003517.CLERK III.DISTRICT CLERK FAMILY SECTION

Trending

Job Description

Performs a variety of complex support tasks which may include: processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under minimum supervision.

Responsibilities

1. Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.
2. Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.
3. Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.
4. Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc..
5. May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
6. Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.
7. Performs other duties as assigned.

Qualifications

Education, Experience and Training: Graduation from an accredited high school/GED program. Three (3) years job related experience or 45 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities: Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and excellent customer service with other County employees and the general public.

Physical/Environmental Requirements: May require prolonged sitting, walking and/or standing and ability to lift files, boxes, and copies up to 25 lbs. unassisted.

Job Info

• Job Identification 26000537
• Degree Level Some College
• Job Schedule Full time
• Job Shift Day
• Locations District Clerk Family Section, Dallas, TX, 75202, US