0000003850.OFFICE SUPPORT (PART-TIME CLERK III) .DISTRICT CLERK FAMILY SECTION

Dallas County Votes; Dallas (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

Dallas County Votes is seeking a part-time Office Support Clerk III within the District Clerk Family Section. The role involves a variety of complex support tasks such as processing documents, resolving inquiries, and assisting in staff training.

Candidates must have a high school diploma or GED and at least three years of job-related experience, or 45 college hours. Effective communication and customer service skills are essential, and applicants should be able to type at least 35 wpm.

Qualifications

• Graduation from an accredited high school or GED program is required.
• Three years of job-related experience or 45 hours of college.
• Experience in a customer service environment is a plus.

Responsibilities

• Resolve problems/issues and respond to inquiries.
• Review, validate, and process complex documents.
• Assist in training staff and ensuring quality control.

Skills

Typing speed 35 wpm

MS Excel

MS Word

Customer service

Education

High school diploma/GED

3 years job-related experience or 45 hours of college

Job description

0000003850.OFFICE SUPPORT (PART-TIME CLERK III) .DISTRICT CLERK FAMILY SECTION

Job Description

Performs a variety of complex support tasks which may include processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under minimum supervision.

Responsibilities

• Resolve problems/issues and respond to inquiries from Level I/II clerks, customers, and other entities.
• Review, validate and process a variety of complex documents, data, reports and other materials requiring specialized knowledge.
• Collect, input and reconcile data, funds or inventories and prepare appropriate reports.
• Utilize department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc.
• Assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
• Maintain a variety of files and records and release information according to the County’s policies and procedures while maintaining confidentiality of records.
• Perform other duties as assigned.

Qualifications

Education, Experience and Training

Graduation from an accredited high school/GED program. Three (3) years job‑related experience or 45 hours of college or a combination of the two. Experience in a customer‑service environment a plus.

Special Requirements/Knowledge, Skills & Abilities

Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following:

• 10‑key
• Coding
• Data entry
• Filing
• Grammar
• Math
• MS Excel
• MS Word
• Proof Reading
• Spelling
• Sorting
• Timed Typing (3 minute)

Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and excellent customer service with other County employees and the general public.

Physical/Environmental Requirements

May require prolonged sitting, walking and/or standing and ability to lift files, boxes, and copies up to 25 lbs. unassisted.

Job Info

• Job Identification 25002906
• Job Schedule Part time
• Locations District Clerk Family Section, Dallas, TX, 75202, US