Clerk I Mail Room

Adusa; Salisbury (NC); On-site; USD 21,000 - 32,000; Full time

Job summary

Ahold Delhaize USA in Salisbury, NC is seeking a full-time on-site Mailroom/Delivery Associate. You will pickup and deliver US mail, manage interoffice mail, and support 1100+ stores with ship-in and logistic tasks.

The role requires a valid driver's license, strong customer service, basic computer skills, and the ability to lift heavy items and work in a fast-paced environment across multiple campus locations. Training provided.

Qualifications

• Valid driver's license.
• Excellent customer service and communication skills.
• Basic computer knowledge.
• Ability to deliver mail in all weather conditions, time restrictions and traffic delays.
• Repetitive lifting up to 65 lbs. (150-lb. team lift).
• Pushing of 500 lbs.+ on float, pallets can exceed 2000 lbs. (manual pallet jack).
• Ability to work in team/group atmosphere.
• Ability to work in pressure situations with narrow time windows.
• High School Diploma.

Responsibilities

• Pickup U.S. Mail at local Post Offices.
• Pick up and drop off interoffice mail and packages for delivery to every department on all Salisbury campuses and buildings.
• Maintain overall condition and appearance of delivery vehicles (drive vehicles to scheduled maintenance appointments and yearly inspections).
• Run van routes to 7+ Ahold Delhaize locations including Food Lion Credit Union and Julian Rd. facility, external routes to banks and FedEx/UPS drop-off locations.

Skills

Customer service

Time management

Communication

Team player

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Providing a hub for all Salisbury-based locations and maintaining an open physical channel between corporate, distribution and retail. Packaging and expediting over 1,000 UPS shipments per week and sorting, slotting, and pulling mail for 1100+ stores individually. Warehousing and staging of equipment and materials for executive, corporate, and retail support. Running van routes to both campuses, other Ahold Delhaize facilities, outside businesses, banks, and US Post Office. Providing a full-service copy center attached to the main office for frictionless associate experiences and face to face customer service. This position is fully onsite five days per week and is based in our office located in Salisbury, NC. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Pickup U.S. Mail at local Post Offices.
• Pick up and drop off interoffice mail and packages for delivery to every department on all Salisbury campuses and buildings.
• Maintain overall condition and appearance of delivery vehicles (drive vehicles to scheduled maintenance appointments and yearly inspections).
• Run van routes to 7+ Ahold Delhaize locations including Food Lion Credit Union and Julian Rd. facility, external routes to banks and FedEx/UPS drop-off locations.
• Deliver and pick up various items for the company at outside businesses.
• Empty and sort contents (Western Union, Coupons, phone returns, office mail, etc.) of 200+ mailbags from stores daily.
• Collect mail from inhouse mailboxes as well as mail drop off areas and sort accordingly (interoffice, USPS, store, etc.).
• Slot mail, signs, printed material and promotions into 1100+ store boxes weekly, separated by Store Number, DC, Zone, and/or State.
• Pull all store mail weekly, load into pallets, record manifest and send to Distribution Centers.
• Use manual/electric pallet jack to sort, stack, store, retrieve and move freight on loading dock.
• Document location, date of arrival and department information of items stored on dock.
• Receive, scan, sign for and distribute all incoming freight from carriers, vendors, and retail stores on a daily basis.
• Sorting and placement of mailbag tags and keeping updated records of new stores and DC affiliation.
• Regular communication with ADUSA Transportation on schedule changes to maintain consistent delivery times to all retail stores.
• Providing and emptying of bulk shred containers for general business and confidential material.
• Storage and delivery of bottled water for special meetings and executive support.
• Answering packaging queries and general shipping information at customer service window.
• Running production level (100+ ppm) copiers managed by multiple software suites.
• Maintain consumable inventory for copiers and placing service calls.
• Modifying and editing of provided print materials to provide best quality.
• Creating service tickets for machinery, working with repair technicians, and performing basic maintenance.
• Coordinating software upgrades and troubleshooting with IT and vendors.
• Providing industrial cutting, lamination, and hole punching services.
• Creation and maintenance of databases used for scheduling deliveries and content creation specific to certain locations.
• Maintain retail support supply inventory to provide a catalog of 28 items for 1100+ stores weekly.
• Coordinate, store, and expedite 15 different DC support (WHO) forms for warehouses.
• Sorting weekly maintenance supply deliveries for 6 Distribution Centers.
• Storage and delivery of copy paper (legal, letter, tabloid) for both campuses and several buildings.
• Moving trailers and assigning loads within the Yard Dock system.
• Setting up, metering, and processing outgoing US mail through Pitney Bowes system.
• Creation of shipping labels for individual and production runs as well as creating labels for remote pickup through the UPS WorldShip system.
• Loading and unloading multiple trucks, vans, and trailers every day.
• Warehousing freight and equipment for IT rollouts as well as special projects for Executive and Administrative Support.
• Prioritizing perishable packages as they are received and coordinate with responsible areas to maintain product integrity and storage within commercial refrigerator if necessary.
• Storage and distribution of consumables for all office copiers.
• Maintaining inventory and ordering of UPS packaging supplies (boxes, tubes, bubble mailers).
• Providing various courtesy amenities for associates including personal package drop-offs and shipping services.
• Working as a team on special projects and emergency expedition of time sensitive materials.
• Answering phone calls from retail, DC's, office associates and providing support.
• Maintaining United States and North Carolina state flags and following protocols for lowering for national/state observance.
• Sorting and palletizing Food Bank donations.
• Providing support for associates in the field by coordinating their deliveries and printing training materials as needed.
• Maintain billing records for UPS system.
• Ordering supplies from vendors through COUPA portal.
• Managing storage for departments in secured compartmentalized locations.
• Creation of custom labels for bulk mailings and special projects.

Requirements

• Valid driver's license.
• Excellent customer service and communication skills needed to work with the public and fellow associates to ensure effective delivery and service.
• Basic computer knowledge.
• Ability to deliver mail in all weather conditions, time restrictions and traffic delays.
• Repetitive lifting up to 65 lbs. (150-lb. team lift).
• Pushing of 500 lbs.+ on float, pallets can exceed 2000 lbs. (manual pallet jack).
• Ability to work in team/group atmosphere.
• Ability to work in pressure situations with narrow time windows.
• High School Diploma.

Preferred Qualifications

• Knowledge of the local area a plus.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).

Skills and Abilities

• Proven time management skills.
• Ability to meet deadlines to ensure information reaches destination on time.
• Ability to remember names and locations of approximately 1500+ people to ensure prompt and correct delivery.

NC Salary Range

$15.39 - $23.08

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.