Clerk I

Elevance Health; Indianapolis (IN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Clerk I to support their department with essential clerical tasks. This role involves making and receiving calls, managing documents, and navigating proprietary software to ensure efficient operations. Ideal candidates will thrive in a hybrid working environment, balancing remote work with office presence. The Clerk I will play a vital role in maintaining organized records and ensuring compliance with information security standards. If you possess strong communication and problem-solving skills, this opportunity is perfect for you to make a significant impact within a supportive team.

Qualifications

• High School diploma or GED with related work experience.
• Experience in operating basic equipment required.

Responsibilities

• Provide clerical support including filing, sorting, and routing documents.
• Ensure compliance with HIPAA and HITRUST security requirements.

Skills

Communication Skills

Problem-Solving Skills

Interpersonal Skills

Analytical Skills

Education

High School Diploma or GED

Tools

Proprietary Software Systems

Camera/Scanner

Job description

Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations.

The Clerk I will be responsible for providing basic clerical activities in support of a department.

How you will make an impact

• Makes and receives phone calls to exchange information to accomplish tasks.
• Routinely files work, reports, etc. in case files and designated areas.
• Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.
• Extracts, sorts, preps, batches and routes documents within the company as needed.
• Operates camera/scanner and retrieves previously scanned information as needed.
• Copies incoming and outgoing correspondence.
• Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.
• Manually matches or denies claims that are halted in our system because of inadequate information.
• Navigates proprietary software systems to locate member information.
• Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.

Minimum Qualifications

• HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.
• Experience in operating basic equipment required.
• A valid state driver's license may be required.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level

Non-Management Non-Exempt

Workshift

1st Shift (United States of America)

Job Family

ADM > Office/Admin Support