Clerk 1 (4910-21)

Hamilton County, Ohio; Cincinnati (OH); On-site; USD 57,859,000 - 61,992,000; Full time

Benefits offered by this job

Starting pay: $21/hour

Paid time off & holidays

Public Employee Retirement System (14%

Comprehensive benefits package

Wellness resources

Job summary

Hamilton County, Ohio is seeking an office professional to provide in-person and phone customer service to taxpayers. The role includes processing tax bills, updating addresses, and entering data for escrow and lender codes.

Responsibilities include preparing and maintaining files, generating reports, and performing general clerical tasks while supporting team workload. This is a county position with comprehensive benefits and equal opportunity employment.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office experience.
• Strong customer service skills.

Responsibilities

• Provides customer service to taxpayers in person and by phone.
• Prints tax bills and updates addresses from forms and requests.
• Maintains files and prepares financial/statistical reports.
• Receives contracts for payment of taxes and enters data into computer.

Skills

Customer service

Education

High School Diploma

Job description

Your Benefits of Working forHamilton County:

• Starting Pay: $21.00/ hour
• Generous Paid Time Off:11 Paid Holidays, two weeks of vacation in the first year, immediately accruing paid sick time.
• Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.
• Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More
  

Requirements:

• High School and 1 year experience in office environmentand strong customer service skills
  

Job Duties (Summary):

• Provides customer service to taxpayer’s in person and on the phone; prints tax bills, updates mailing address from conveyance forms and from taxpayer requests; enters owners into escrow accounts; enters parcels into lender codes;
• Prepares and maintains related files and records, retrieves files and compiles data as requested; prepares financial and/or statistical reports;
• Performs various clerical duties (e.g., types envelopes, correspondence, records, and other documents; answer incoming telephone calls and respond to inquiries from general public, county officials and employees; sorts, copies, files and/or distributes documents; stuffs envelopes and prepares envelopes for mailing; sorts and delivers mail; accepts fees and issues permits to general public); assists coworkers as work load dictates
• Meets with delinquent taxpayers to enter contracts for payment of taxes; obtains written and signed agreement for payment of taxes; enters necessary information into computer.
  

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employerand a recovery friendly workplace.