CLERICAL SUPERVISOR

Employee Benefits Fund; New York (NY); Presencial; USD 70.000 - 80.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, Vision benefits

Paid Time Off

Resumo da vaga

Midtown Medical in New York, NY seeks a Clerical Supervisor to lead the clerical team at the Midtown Manhattan Health Center. No weekends or overnights, with a focus on accurate registration, patient flow, and staff training.

Ideal candidates have 2+ years of supervisory healthcare experience, strong customer service orientation, and solid computer skills, including potential Cerner exposure.

Qualificações

• 2+ years supervisory/leadership experience in a healthcare setting.
• Customer service oriented.
• Strong organizational and communication skills.
• Proficiency with computer systems; Cerner exposure preferred.

Responsabilidades

• Maintain and direct all clerical department staff to ensure policies are followed.
• Ensure staff are educated on HIPAA, infection control, safety, and policies for 100% compliance.
• Complete monthly documentation and quarterly data submission for reporting.
• Oversee registration desk proficiency and clerical duties.
• Provide training and cross-training to ensure coverage in assigned areas.
• Participate in organization-wide initiatives.
• Monitor telephone etiquette, customer service, and staff training to ensure optimal access and positive experience.
• Review and approve weekly payroll of staff.
• Ensure calls are routed correctly through spot checks.
• Review and adjust scheduling templates.
• Act as health center opening/closing manager to address patient flow issues.

Conhecimentos

Leadership

Customer service

Communication skills

Organizational skills

Formação

College degree preferred

Ferramentas

Cerner exposure

Descrição da vaga

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CLERICAL SUPERVISOR

MIDTOWN MEDICAL, New York, NY, US

3 days ago Requisition ID: 1428

Salary Range: $70,000.00 To $80,000.00 Annually

*THIS ROLE IS BASED OUT OF OUR MIDTOWN (MANHATTAN) LOCATION*

Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We offer Primary Care, Dental, Radiological, Vision, Mental Health, and other Specialist services within our facilities at no charge to our Union members, removing the financial roadblock that many people face when trying to obtain quality medical care. We are looking for a Clerical Supervisor to help in our mission of providing top notch services to our Union members and lead our Clerical team. It's an exciting opportunity for anyone looking to make an impact for under-represented communities and a stable work schedule (No weekends and no overnights!) Please note we are recruiting for our Midtown (Manhattan) Health Center

Duties and Responsibilities

Maintain and provide direction to all clerical department staff to ensure policies are followed

Ensure that staff are educated and responsive to HIPAA, infection control, general safety, and policy + procedures that are necessary to ensure 100% compliance

Complete monthly documentation and quarterly data submission as assigned and send it for reporting

Ensure that staff demonstrate proficiency in their responsibilities in clerical duties including registration desk

Provide training and direction as needed to ensure competency and cross training of skills for coverage in assigned areas

Participate in assigned and selected organizations-wide initiatives

Monitor telephone etiquette, customer service, delivery and staff training to maximize appropriate telephonic access to the health cente rand ensure a positive experience

Review and approve weekly payroll of staff

Ensure calls are routed appropriately 100% of the time by spot checking

Review and maintain scheduling templates

Participate actively as a health center opening/closing manager to monitor patient flow and address any issues that arise in a timely manner

Qualifications and Experience

• Minimum of 2 years of supervisory/leadership experience in a healthcare setting
• Customer Service Oriented
• College Degree preferred
• Excellent Computer Skills (Ideally with exposure to Cerner)
• Good Organization and Communications Skills

Compensation and Benefits

• Medical, Dental, and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
• Paid Time Off (Vacation, Personal, Sick days, and Paid Holidays)