Midtown Healthcare Clerical Supervisor (No Weekends/Nights)

Employee Benefits Fund; New York (NY); Vor Ort; USD 70.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision benefits

Paid Time Off

Zusammenfassung

Midtown Medical in New York, NY seeks a Clerical Supervisor to lead the clerical team at the Midtown Manhattan Health Center. No weekends or overnights, with a focus on accurate registration, patient flow, and staff training.

Ideal candidates have 2+ years of supervisory healthcare experience, strong customer service orientation, and solid computer skills, including potential Cerner exposure.

Qualifikationen

• 2+ years supervisory/leadership experience in a healthcare setting.
• Customer service oriented.
• Strong organizational and communication skills.
• Proficiency with computer systems; Cerner exposure preferred.

Aufgaben

• Maintain and direct all clerical department staff to ensure policies are followed.
• Ensure staff are educated on HIPAA, infection control, safety, and policies for 100% compliance.
• Complete monthly documentation and quarterly data submission for reporting.
• Oversee registration desk proficiency and clerical duties.
• Provide training and cross-training to ensure coverage in assigned areas.
• Participate in organization-wide initiatives.
• Monitor telephone etiquette, customer service, and staff training to ensure optimal access and positive experience.
• Review and approve weekly payroll of staff.
• Ensure calls are routed correctly through spot checks.
• Review and adjust scheduling templates.
• Act as health center opening/closing manager to address patient flow issues.

Kenntnisse

Leadership

Customer service

Communication skills

Organizational skills

Ausbildung

College degree preferred

Tools

Cerner exposure

Jobbeschreibung

Midtown Medical in New York, NY seeks a Clerical Supervisor to lead the clerical team at the Midtown Manhattan Health Center. No weekends or overnights, with a focus on accurate registration, patient flow, and staff training.

Ideal candidates have 2+ years of supervisory healthcare experience, strong customer service orientation, and solid computer skills, including potential Cerner exposure.