Office Technician - Medicaid and Long Term Care - Lincoln

son; Lincoln (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

State retirement contribution

13 paid holidays

Generous vacation and sick leave

Tuition reimbursement

PSLF eligibility

Health insurance

Dental and vision coverage

Life insurance

Career growth opportunities

Job summary

The Nebraska Department of Health and Human Services - Agency 25 in Lincoln, NE is seeking an Office Technician to support Medicaid and Long Term Care billing operations. You will enter data, review claims, and help providers file accurate submissions in a fast-paced public service environment.

We offer strong benefits, PSLF eligibility, state retirement contributions, holidays, generous leave, tuition reimbursement, and employer-paid life, health, dental, and vision insurance.

Qualifications

• Minimum qualifications include coursework/training or experience in public contact and office/clerical support using a computer and software.
• Preferred: 1+ year of customer service or office/administrative experience.
• Familiarity with EnterpriseOne, NFOCUS, MMIS, OnBase, Excel and Electronic Visit Verification.

Responsibilities

• Enter billing data into systems and verify paper claims for accuracy.
• Review and audit Medicaid provider claims for compliance.
• Identify and correct billing errors; send notices for overpayments.
• Help providers submit claims and troubleshoot EVV issues.
• Stay updated on Medicaid billing rules and system changes.
• Work with team to meet deadlines and goals.
• Handle mail, file documents, and manage claim paperwork.
• Review claims for missing or incomplete information.
• Answer calls about claims, payments and eligibility.
• Maintain accurate records and protect sensitive information.

Skills

Customer service

Office administration

Attention to detail

Tools

EnterpriseOne

NFOCUS

MMIS

OnBase

Microsoft Excel

Electronic Visit Verification

Job description

The work we do matters!

Hiring Agency: Health & Human Services - Agency 25

Location: Lincoln, NE

Hiring Rate: $15.338

Job Posting: JR2026-00029922 Office Technician - Medicaid and Long Term Care - Lincoln (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 10-24-2026

Job Description:

Are you ready to launch your career with a meaningful job that offers real growth opportunities?

At DHHS, we're not just offering a job - we're investing in your future. Join our team as an Office Technician and take the first step toward a rewarding career in public service.

What We Offer:

• 156% state-matched retirement contribution
• 13 paid holidays
• Generous vacation and sick leave
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF) eligibility
• 79% employer-paid health insurance
• Dental and vision coverage
• Employer-paid $20,000 life insurance
• Career growth and development opportunities

Schedule:

Monday - Friday 8:00am - 5:00pm

Responsibilities include:

• Enter billing data into systems and verify paper claims for accuracy
• Review and audit Medicaid provider claims for compliance
• Identify and correct billing errors; send notices for overpayments
• Help providers submit claims and troubleshoot issues with EVV
• Stay updated on Medicaid billing rules and system changes
• Work with team members to meet deadlines and goals
• Handle mail, file documents, and manage claim paperwork
• Review claims for missing or incomplete information
• Answer calls about claims, payments, and eligibility
• Use various computer systems and maintain accurate records
• Protect sensitive information and ensure data accuracy
• Pay close attention to detail and maintain reliable attendance

Requirements/Qualifications

Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

Preferred Qualifications:

• 1+ year of customer service experience and/or office/administrative experience
• Familiarity with: Enterprise One, NFOCUS, MMIS, OnBase, Microsoft Excel, and Electronic Visit Verification
• Billing and data entry experience a plus

Key Skills & Abilities:

• Accurate data entry and proofreading
• Strong organizational and communication skills
• Ability to thrive in a fast-paced, detail-oriented environment
• Reliable attendance and a commitment to service

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.