Clerical Data Entry Specialist - Salesforce & Payments

MD; Maryland; On-site; USD 39,000 - 61,000; Full time

Job summary

The Maryland Department of Agriculture is seeking an Office Clerk II for the State Chemist Section in Annapolis, MD. The role focuses on clerical and data entry duties, handling payments and tonnage data, and supporting routine office operations.

Key duties include registration processing, payment entry, tonnage reporting, invoice backup, answering calls, and assisting registrants with renewals. Minimum qualifications require eighth grade completion and one year of clerical experience;

Qualifications

• Completion of the eighth grade.
• One year experience performing clerical duties in an office environment.
• Notes: substitutions to education/experience are allowed as described in the posting.
• Preferred: Salesforce CRM Enterprise Edition experience in a government environment.

Responsibilities

• Registration: process registrations and renewals; verify counts and fees.
• Payment Entry: enter payments and reconcile with registrations; troubleshoot in Salesforce.
• Tonnage: enter tonnage data and resolve discrepancies; file reports.
• Back-Up for Invoice Processing: maintain fiscal records and organize for audits.
• Office Duties: answer phones, assist registrants with renewals, and handle inquiries.

Skills

Clerical skills

Customer service

Phone handling

Data entry

Education

Eighth grade completion

High school diploma or GED substitution allowed

Tools

Salesforce CRM Enterprise Edition

Microsoft Office 365 (Word, Excel, PowerPoint)

Job description

The Maryland Department of Agriculture is seeking an Office Clerk II for the State Chemist Section in Annapolis, MD. The role focuses on clerical and data entry duties, handling payments and tonnage data, and supporting routine office operations.

Key duties include registration processing, payment entry, tonnage reporting, invoice backup, answering calls, and assisting registrants with renewals. Minimum qualifications require eighth grade completion and one year of clerical experience;