Clerical & Data Entry Specialist

State of Maryland; Maryland; On-site; USD 39,000 - 61,000; Full time

Job summary

The State of Maryland, Office of the State Chemist, is seeking a Clerk II in Annapolis to perform clerical, data entry, and payment processing duties. The role supports agricultural regulation by entering payments, tonnage data, and assisting with invoices, while providing frontline customer service.

Minimum qualifications include eighth-grade education and one year of clerical office experience, with Salesforce and Microsoft Office proficiency preferred.

Qualifications

• Minimum: completion of the eighth grade.
• One year of clerical office experience.
• Experience with Salesforce CRM and data entry is preferred.

Responsibilities

• Enter payment information for registrations and renewals in the State Chemist system.
• Process tonnage data and reconcile discrepancies with registrants.
• Back-up for invoice processing and maintain fiscal records for audits.
• Answer main phone line and assist customers with inquiries and renewals.

Skills

Salesforce CRM

Data entry

Customer service

Microsoft Office 365

Phone handling

Education

Completion of the eighth grade

Tools

Salesforce CRM Enterprise Edition

Job description

The State of Maryland, Office of the State Chemist, is seeking a Clerk II in Annapolis to perform clerical, data entry, and payment processing duties. The role supports agricultural regulation by entering payments, tonnage data, and assisting with invoices, while providing frontline customer service.

Minimum qualifications include eighth-grade education and one year of clerical office experience, with Salesforce and Microsoft Office proficiency preferred.