Clerical Coordinator: Patient Services & ED Support

Southcoast Health System, Inc.; Fall River (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

Southcoast Health System, Inc. is seeking a Clerical Coordinator for the Emergency Department at Charlton Memorial Hospital in Fall River, MA.

The role supports patient flow, medical records, admissions, transfers and discharges, and trains new staff. The position requires a high school diploma with specialized training; EMR proficiency is preferred, and vaccination against influenza and COVID-19 is required or an exemption may apply.

Qualifications

• Equal to completion of four years of high school plus specialized courses and training.
• Computer skills including knowledge of electronic medical record system and related secretarial as preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Responsibilities

• Provide clerical support for initiation, organization and completion of patient’s medical record and unit functions.
• Greet and serve as a patient liaison to the Emergency Department upon patient arrival and their stay in the department.
• Handle all interdepartmental calls/ requests to coordinate admissions, transfers and discharges.
• Enter consultations timely and accurately to facilitate medical decision‑making.
• Orient and train new employees in same role and cross training additional ancillary staff.
• Responsible for resolving a variety of questions, discrepancies, problems and inquiries within scope of responsibility.
• Provide patient support services based on department needs with support services.
• Plan, organize and direct all unit activities within the unit coordinator function.

Skills

Basic computer skills

Education

High school diploma

Secretarial training

Tools

Electronic medical record (EMR)

Job description

Southcoast Health System, Inc. is seeking a Clerical Coordinator for the Emergency Department at Charlton Memorial Hospital in Fall River, MA.

The role supports patient flow, medical records, admissions, transfers and discharges, and trains new staff. The position requires a high school diploma with specialized training; EMR proficiency is preferred, and vaccination against influenza and COVID-19 is required or an exemption may apply.