Clerical Coordinator

Southcoast-Health-System-; New Bedford (MA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Benefits package

Earned Time Off

Wellbeing Program

403B match

Tuition assistance

Job summary

Southcoast Health System, Inc. in New Bedford, MA is seeking a Clerical Coordinator to provide critical clerical support in the Emergency Department.

This part-time role (24 hours) includes day/evening shifts with weekend and holiday rotation, reporting to the ED Manager and Team Leader. Responsibilities include greeting patients, coordinating admissions/transfers, entering consultations promptly, and training new staff.

Qualifications

• Customer-focused clerical support in a hospital setting.
• Strong communication and teamwork abilities.
• Ability to greet patients and coordinate with departments.

Responsibilities

• Provide clerical support for initiation, organization and completion of patient’s medical record and unit functions.
• Greet and serve as a patient liaison to the Emergency Department upon patient arrival and their stay in the department.
• Handle interdepartmental calls/requests to coordinate admissions, transfers and discharges.
• Enter consultations timely and accurately to facilitate medical decision-making.
• Orient and train new employees in same role and cross-train additional ancillary staff.
• Resolve a variety of questions, discrepancies, problems and inquiries within scope of responsibility.
• Provide patient support services based on department needs.
• Plan, organize and direct all unit activities within the unit coordinator function.

Skills

Communication skills

Interpersonal skills

Patient liaison

Education

Equal to completion of four years of high school plus specialized courses and training

Tools

Electronic medical record

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our wayof life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout **Southeastern** Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Clerical Coordinator

Hours: 24hrs

Shift: Day/Evening shift, 11:00am - 7:00pm with weekend and holiday rotation

Location: St. Luke's Hospital - New Bedford, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Position reports to the Emergency Department Manager and Team Leader designee. Provide clerical support for initiation, organization and completion of patient's medical record and unit functions. Greet and serve as a patient liaison to the Emergency Department upon patient arrival and their stay in the department. Handle all interdepartmental calls/ requests to coordinate admissions, transfers and discharges. Enter consultations timely and accurately to facilitate medical decision-making. Orient and train new employees in same role and cross training additional ancillary staff. Responsible for resolving a variety of questions, discrepancies, problems and inquiries within scope of responsibility. Provide patient support services based on department needs with support services. Plan, organize and direct all unit activities within the unit coordinator function.

• Equal to completion of four years of high school plus specialized courses and training.

• Computer skills including knowledge of electronic medical record system and related secretarial as preferred.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.