Clerical Assistant III — Hearings & Case Docs (Remote)

Commonwealth of Pennsylvania; Erie (Erie County); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The Commonwealth of Pennsylvania in Erie invites applicants for a Clerical Assistant 3 with the Workers' Compensation Office of Adjudication. You will provide secretarial support to Workers' Compensation Judges, manage hearings, prepare documents, and organize case files to ensure smooth daily operations.

The role includes coordinating hearings, arranging interpreter and court reporter services, responding to inquiries by phone and email, and using WCAIS to distribute correspondence.

Qualifications

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• One year of moderately complex clerical experience
• An equivalent combination of experience and training

Responsibilities

• Hearing Coordination: Schedule hearings and mediations and prepare courtrooms for in-person and virtual proceedings
• Vendor Arrangements: Arrange interpreter, security, and court reporter services according to policy
• Document Preparation: Prepare, file, and organize documents, correspondence, and transcripts in digital and hard copy formats
• Case Processing: Process appealed decision files and type and format decisions in accordance with established procedures
• System Management: Maintain caseloads, complete tasks, and distribute correspondence using the Workers' Compensation Automation and Integration System (WCAIS)
• Public Interaction: Respond to questions from external sources by phone, email, mail, or through WCAIS and direct inquiries appropriately

Job description

The Commonwealth of Pennsylvania in Erie invites applicants for a Clerical Assistant 3 with the Workers' Compensation Office of Adjudication. You will provide secretarial support to Workers' Compensation Judges, manage hearings, prepare documents, and organize case files to ensure smooth daily operations.

The role includes coordinating hearings, arranging interpreter and court reporter services, responding to inquiries by phone and email, and using WCAIS to distribute correspondence.