Clerical Assistant II – LIHEAP & Records Support

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 26,000 - 38,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Clerical Assistant 2 at the Bedford County Assistance Office to support LIHEAP services and handle daily clerical tasks. The role includes scanning, filing, greeting visitors, and processing energy assistance tasks, providing essential support to families in need.

You will perform data entry into CIS, manage records, and assist with communications. A mix of in-office and potential telework options is available, with standard hours and seasonal scheduling.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Responsibilities

• Scan documents, modify electronic images, and attach files to correct records.
• Input information into CIS and other automated systems.
• Access automated systems to obtain needed details.
• Prepare letters, forms, reports, and envelopes.
• File documents, organize case records, and purge outdated materials.
• Greet office visitors, record information, and direct them to appropriate staff.
• Review mail, printouts, case messages, and logs and distribute them to correct staff.
• Discuss procedures, concerns, and improvement ideas with supervisor.

Education

High School Diploma

Six months Clerical Assistant 1 experience

Job description

Commonwealth of Pennsylvania seeks a Clerical Assistant 2 at the Bedford County Assistance Office to support LIHEAP services and handle daily clerical tasks. The role includes scanning, filing, greeting visitors, and processing energy assistance tasks, providing essential support to families in need.

You will perform data entry into CIS, manage records, and assist with communications. A mix of in-office and potential telework options is available, with standard hours and seasonal scheduling.