Clerical Assistant II — Field Ops & Communications

Commonwealth of Pennsylvania; New Stanton (Westmoreland County); On-site; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania, Department of Transportation, seeks a Clerical Assistant 2 to support the Westmoreland County District Office. This full-time role handles front-line clerical tasks and assists both office and field staff to keep operations running smoothly.

Typical duties include call management, radio coordination, weather monitoring, data entry into the RCRS system, leave tracking, and assisting with tort claims. Starting salary is $36,831 annually.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Responsibilities

• Call Management: Handle incoming calls, record needed information, and route messages through proper channels.
• Radio Coordination: Maintain radio contact with field staff and respond to requests in accordance with procedures.
• Weather Monitoring: Track weather conditions using local news, monitors, and reporting systems.
• System Input: Enter roadway conditions and closures into the RCRS system at required intervals.
• Leave Tracking: Maintain leave records, post daily leave slips, and run leave type reports.
• Claims Support: Gather information for tort claims and coordinate with county assistants to provide details to adjustors.

Education

Graduation from high school

Job description

The Commonwealth of Pennsylvania, Department of Transportation, seeks a Clerical Assistant 2 to support the Westmoreland County District Office. This full-time role handles front-line clerical tasks and assists both office and field staff to keep operations running smoothly.

Typical duties include call management, radio coordination, weather monitoring, data entry into the RCRS system, leave tracking, and assisting with tort claims. Starting salary is $36,831 annually.