Clerical Assistant 2 - SCI Phoenix

Commonwealth of Pennsylvania; Schwenksville (Montgomery County); On-site; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania seeks a Clerical Assistant 2 to help keep the state correctional office organized and efficient. You will manage calls, prepare documents, coordinate meetings, and handle records with precision.

This full-time role runs 8:00 AM to 4:00 PM, Monday through Friday, in SCI Phoenix; telework is not available. Salary starts at $36,831, with opportunities to grow as you gain experience in a busy office environment.

Qualifications

• Keyboarding skills to meet speed/accuracy standards.
• Proficient PC navigation and basic computing.
• Two+ years of experience with Microsoft Word/Excel/Outlook and related software.

Responsibilities

• Phone support: answer calls, direct inquiries, switchboard operations, mail processing.
• Type and review correspondence, correct errors, distribute documents.
• Schedule meetings, appointments, videoconferences, and prepare meeting minutes.
• Maintain filing systems, update databases, archive materials per retention rules.
• Compile activity records, enter data, track supplies, provide workflow support.
• Copying, scanning, emailing, and general office upkeep.

Skills

keyboarding

PC navigation

communication

organization

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Job description

The Department of Corrections, State Correctional Institution (SCI) at Phoenix is seeking a Clerical Assistant 2 who enjoys helping a busy office stay organized and efficient. This role provides a chance to support important daily operations that keep the institution running smoothly. You will be part of a team that values accuracy and clear communication. Step into a position where your attention to detail truly matters.

This position supports office operations by managing communication, records, scheduling, and routine clerical tasks within SCI Phoenix. As a Clerical Assistant 2, you will perform the following duties:

• Phone Support: Answer calls, direct inquiries, operate the switchboard, and handle mail processing
• Document Preparation: Type and review correspondence, correct errors, and distribute completed documents
• Scheduling Tasks: Coordinate meetings, appointments, and videoconferences and prepare meeting minutes
• Records Management: Maintain filing systems, update databases, and archive materials according to retention rules
• Office Coordination: Compile activity records, enter data, track supplies, and provide general workflow support
• General Tasks: Perform copying, scanning, emailing, and basic office upkeep as assigned

Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• Graduation from high school;or
• An equivalent combination of experience and training.

Special Requirement (NSRs):

• Must possess keyboarding skills to meet standards for speed and accuracy.

Additional Requirements:

• Must understand how to efficiently use and navigate a PC.
• Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Previous experience working in an office setting as a clerk and/or personal assistant.
• Previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Successful completion of basic training in Elizabethtown, PA is required.
• Must be able to perform essential job functions

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.