Clerical Assistant 2 (LIHEAP) - Cambria County Assistance Office

Commonwealth Of Pennsylvania; Johnstown (Cambria County); Hybrid; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 in Johnstown, PA to support the LIHEAP program. The role delivers essential clerical help to ensure heating assistance services run smoothly for households in need and emphasizes teamwork and public service.

The position is full-time, seasonal, with typical hours 8:30 AM–5:00 PM and potential telework options discussed during interview. Prior public service experience is valued.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) or
• Graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Scan documents, categorize electronic images, and prepare them for attachment and notification.
• Enter information from forms into CIS, Mapper, and other automated systems.
• Access automated systems to obtain needed information for program operations.
• Prepare letters, forms, reports, and envelopes.
• File documents, maintain case records, and purge records according to retention schedules.
• Greet visitors, determine their needs, and provide accurate information or referrals.

Education

High school diploma or equivalent

Job description

Salary

$18.83 - $27.69 Hourly

Location

Cambria County, PA

Job Type

Civil Service Seasonal Full-Time

Job Number

CS-2026-58472-00102

Department

Department of Human Services

Division

HS Cambria CAO Hdq

Opening Date

09/11/2026

Closing Date

9/24/2026 11:59 PM Eastern

Job Code

00102

Position Number

50512289

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00210011

Bureau / Division

Office of Income Maintenance - Cambria County Assistance Office

Worksite Address

729 Goucher Street

City

Johnstown, Pennsylvania

Zip Code

15905

Contact Name

Laurie Hoffman

THE POSITION

The Clerical Assistant 2 position with the Pennsylvania Department of Human Services offers a chance to support the LIHEAP program in Cambria County. This role provides meaningful work that helps local households receive important heating assistance. The office environment values teamwork, dependability, and public service. Bring your skills to a team where your efforts support community well-being every day.

DESCRIPTION OF WORK

This role provides essential clerical support that helps keep LIHEAP services running smoothly for households in need of heating assistance.

As a Clerical Assistant 2, you will perform the following duties:

• Scanning and Imaging: Scan documents, categorize electronic images, and prepare them for proper attachment and notification
• Data Entry: Enter information from forms into CIS, Mapper, and other automated systems
• Information Inquiry: Access automated systems to obtain needed information for program operations
• Word Processing: Prepare letters, forms, reports, and envelopes
• Record Filing: File documents, maintain case records, and purge records according to retention schedules
• Visitor Reception: Greet visitors, determine their needs, and provide accurate information or referrals

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time, seasonal employment, 37.5 hours per week.
  • This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
• Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
• Travel and overtime as needed.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Johnstown, PA. The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.83 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Cambria County. If no eligible candidates who live within Cambria County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.