Clerical Assistant 2

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Agriculture is seeking a Clerical Assistant 2 to support animal health programs across the Commonwealth. This role emphasizes attention to detail and reliable administrative support.

You will handle applications, payments, data entry, and communications while maintaining accurate records. The work schedule is full-time with 8:00 AM - 4:00 PM hours, and telework options may be available part-time.

Qualifications

• Six months as Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• You must be able to perform essential job functions.

Responsibilities

• Program Support: Assist in overseeing animal health program needs and provide steady administrative help
• License Processing: Review and process applications for aquaculture dealer and propagator licenses
• Payment Handling: Process checks and prepare transmittals for accurate financial tracking
• Data Entry Backup: Serve as backup for rabies data entry and help maintain accurate records
• Communication Support: Receive and route incoming telephone calls and provide requested information
• Account Monitoring: Monitor bureau resource accounts and respond promptly to voice and email messages

Skills

Data entry

Tracking correspondence

Customer service

Reviewing and processing applications

Agricultural knowledge / veterinary

Education

High school diploma

Tools

MS Office

Job description

As a Clerical Assistant 2 with the Department of Agriculture you are given a great opportunity to support important programs that protect animal health across the Commonwealth. This role offers a positive work environment where your attention to detail truly matters. You will help keep essential operations on track while building valuable administrative skills.

Join the Department of Agriculture and take pride in work that serves communities statewide.

This position supports daily operations that help maintain effective animal health programs and important bureau functions. The role ensures smooth processing of applications, payments, and communication.

As a Clerical Assistant 2, you will perform the following duties:

• Program Support: Assist in overseeing animal health program needs and provide steady administrative help
• License Processing: Review and process applications for aquaculture dealer and propagator licenses
• Payment Handling: Process checks and prepare transmittals for accurate financial tracking
• Data Entry Backup: Serve as backup for rabies data entry and help maintain accurate records
• Communication Support: Receive and route incoming telephone calls and provide requested information
• Account Monitoring: Monitor bureau resource accounts and respond promptly to voice and email messages

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Position would be required to work overtime during emergency situations.
• Telework:You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualification (not required):

• Experience in data entry and tracking correspondence
• Experience in customer service
• Experience in reviewing and processing applications
• Experience in MS Office or the equivalent
• Agricultural knowledge and/or general knowledge of veterinary terminology

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.