Clerical Assistant

Providence; Seattle (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Providence Swedish is seeking an onsite Mail Center Specialist responsible for opening, reviewing, and sorting mail, indexing documents, and preparing outgoing mail for pickup. You will identify, prioritize, and route items to the correct patient accounts in Epic, using proper statuses while handling confidential information.

The role emphasizes adherence to privacy rules and efficient mail flow. Preference is given to candidates with Epic EMR and MS Office experience in a fast-paced environment.

Qualifications

• 1 year of experience in a large-volume mail center.
• 1 year of experience with Epic electronic medical record system recommended.
• 1 year of experience with Microsoft Office suite recommended.

Responsibilities

• Open, review, and scan mail; sort, identify, prioritize, and index all incoming documents, and prepare outgoing mail for pickup.
• Scan documents to assign to the correct patient account in Epic using the correct statuses.

Skills

Mail center experience

Epic EMR knowledge

MS Office

Confidentiality

Tools

Epic

Microsoft Office

Job description

This is an onsite role.

The primary responsibilities of this position will include, but are not limited to, opening, reviewing and scanning mail; accurate sorting, identifying, prioritizing, and indexing all incoming documents and correspondence, preparation of outgoing mail for pick-up. Scanning will include identifying the source and type of document, and appropriately assigning these documents to the correct patient account in Epic using the correct statuses. The position will have access to confidential information regarding patient health and financial status, as well as SHS audits requests and documentation.

Providence Swedish caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of experience in a large-volume mail center

Preferred Qualifications:

• 1 year of experience with Epic electronic medical record system
• 1 year of experience with Microsoft Office suite

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.