Patient Services Specialist - Administration

Swedish; Seattle (WA); Hybrid; USD 30,651 - 45,915; Full time

Benefits offered by this job

Retirement 401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Life insurance and disability insurance

Paid parental leave and vacations

Job summary

A leading healthcare provider is seeking a Patient Services Specialist - Administration for their Seattle location. In this role, you will provide essential front office services and coordinate communications to create a positive patient experience. You should have customer service experience, and familiarity with Electronic Medical Records (EMR) is preferred. The position is hybrid and offers a competitive pay range of $22.25 - $33.33 per hour.

Qualifications

• Prior experience providing a high level of customer service in a fast‑paced environment.
• Electronic Medical Records (EMR) experience preferred.
• Previous experience in a healthcare setting preferred.

Responsibilities

• Provide effective and efficient front office services to patients.
• Coordinate internal and external clinic phone communications.
• Accurately collect records and ensure distribution to appropriate staff.

Skills

Customer service

Confidential data handling

Tools

Electronic Medical Records (EMR)

Job description

Join to apply for the Patient Services Specialist - Administration role at Swedish.

Description

Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co‑pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff.

About Swedish

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in a culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Prior experience providing a high level of customer service in a fast‑paced environment, including handling confidential data with discretion.

Preferred Qualifications

• Electronic Medical Records (EMR) experience.
• Previous experience in a healthcare setting.

Benefits

• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance, disability insurance, paid parental leave, vacations, holidays, and other voluntary benefits.

Equal Opportunity Statement

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran status, religion, age, creed, national origin, sexual identity or expression, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Location: Seattle, WA (Hybrid). Pay Range: $22.25 - $33.33 per hour (base). Eligibility: Full‑time, Day shift.