Cleaning & Restoration Operations Lead

Voda Cleaning & Restoration of East Nashville; Gallatin (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Free uniforms

Fast Paced Environment

Health Benefit Options

Job summary

Voda Cleaning and Restoration is seeking an experienced Operational Manager to oversee day-to-day carpet cleaning and water restoration activities. You will lead field teams, ensure safety and quality, and step into frontline cleaning duties when needed to deliver excellent customer service.

The role emphasizes hands-on leadership, project coordination, and adherence to industry standards, with opportunities to drive efficiency and revenue growth across residential and commercial projects.

Qualifications

• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.

Responsibilities

• Oversee daily operations of carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in safety compliance.
• Manage and schedule teams for efficient execution of services.
• Conduct quality control inspections to ensure adherence to standards and company protocols.
• Perform field work as necessary, assisting teams to maintain quality and leadership.
• Train and mentor team members on techniques, safety procedures, and equipment use.

Skills

Water restoration

Carpet cleaning

Team leadership

Customer service

Scheduling

Tools

Xactimate

CRM

Scheduling tools

Job description

Voda Cleaning and Restoration is seeking an experienced Operational Manager to oversee day-to-day carpet cleaning and water restoration activities. You will lead field teams, ensure safety and quality, and step into frontline cleaning duties when needed to deliver excellent customer service.

The role emphasizes hands-on leadership, project coordination, and adherence to industry standards, with opportunities to drive efficiency and revenue growth across residential and commercial projects.