Cleaning Operations Scheduler & Quality Lead

Maid Brigade

Mesa (AZ)

On-site

USD 36,000 - 44,000

Full time

7 days ago
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Benefits offered by this job

Paid time off
Holidays
Company vehicle
Bonuses
Advancement opportunities

Job summary

Maid Brigade in Mesa, AZ is seeking an experienced scheduling coordinator to manage daily, weekly, and monthly cleaning schedules for residential and commercial clients. You will assign jobs, adjust schedules, and communicate updates to staff and clients, ensuring accurate records of services and hours.

Requirements include experience in scheduling or quality control, strong organization, and excellent communication.

Qualifications

  • Experience in scheduling, operations, or quality control in the cleaning industry.
  • Excellent organizational and multitasking skills.
  • Strong communication and interpersonal skills.
  • Tech-savvy: scheduling software, spreadsheets, and mobile apps.
  • Valid driver's license if inspections or field visits are required.

Responsibilities

  • Create and manage daily, weekly, and monthly cleaning schedules for residential and commercial clients.
  • Assign jobs to cleaning staff based on availability, location, and skill level.
  • Adjust schedules as needed due to client requests, cancellations, or employee availability.
  • Communicate schedule updates to cleaners and clients in a timely and professional manner.
  • Maintain accurate records of services rendered and staff hours.

Skills

Scheduling
Ops management
Quality control
Organizational skills
Multitasking
Communication
Tech-savvy
Driver's license

Tools

Jobber
Housecall Pro
ZenMaid

Job description

Maid Brigade in Mesa, AZ is seeking an experienced scheduling coordinator to manage daily, weekly, and monthly cleaning schedules for residential and commercial clients. You will assign jobs, adjust schedules, and communicate updates to staff and clients, ensuring accurate records of services and hours.

Requirements include experience in scheduling or quality control, strong organization, and excellent communication.

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