Cleaning Scheduler & Quality Control Lead

Maid Brigade; Mesa (AZ); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Company vehicle or mileage reimbursement

Opportunities for advancement

Job summary

Maid Brigade in Mesa, AZ is seeking an experienced Scheduler & Quality Control Coordinator to manage schedules and ensure service quality. This role involves creating cleaning schedules, conducting inspections, and addressing client concerns professionally.

The ideal candidate should have strong organizational skills, scheduling experience, and a valid driver’s license. Bilingual candidates are preferred. Compensation includes a salary of $40,000/year and competitive benefits.

Qualifications

• Proven experience in scheduling, operations, or quality control (cleaning industry preferred).
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Tech-savvy: comfortable using scheduling software, spreadsheets, and mobile apps.
• Valid driver's license (if inspections or field visits are required).
• High attention to detail and a commitment to high-quality service.

Responsibilities

• Create and manage daily, weekly, and monthly cleaning schedules for clients.
• Assign jobs to cleaning staff based on availability and skill level.
• Conduct on-site and post-clean inspections to ensure service quality.
• Address client concerns or complaints swiftly and professionally.
• Monitor supplies and equipment quality used during cleaning.

Skills

Scheduling

Organizational skills

Communication

Multitasking

Tech-savvy

Tools

CRM or field service management software

Scheduling software

Job description

Maid Brigade in Mesa, AZ is seeking an experienced Scheduler & Quality Control Coordinator to manage schedules and ensure service quality. This role involves creating cleaning schedules, conducting inspections, and addressing client concerns professionally.

The ideal candidate should have strong organizational skills, scheduling experience, and a valid driver’s license. Bilingual candidates are preferred. Compensation includes a salary of $40,000/year and competitive benefits.