Cleaning Operations Manager

ServiceMaster of Salt Lake; West Valley City (UT); On-site; USD 70,000 - 95,000; Full time

Job summary

ServiceMaster of Salt Lake is seeking an Operations Manager to oversee day-to-day cleaning operations for commercial, industrial, and medical sites. You will ensure high-quality service, lead and schedule crews, and uphold client specifications with a focus on safety and cost control.

The role requires strong leadership, staff development, and the ability to travel to job sites as needed. Proficiency with scheduling tools and basic computer systems is essential to monitor performance and drive

Qualifications

• 5+ years of experience in commercial cleaning, janitorial, or facility operations (management experience preferred)
• Strong leadership, scheduling, and problem-solving skills
• Knowledge of cleaning standards, safety practices, and equipment
• Valid driver’s license and ability to travel to job sites as needed
• Proficiency with basic computer systems and scheduling tools

Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Skills

Leadership

Scheduling

Problem-solving

Staff training

Travel required

Job description

Oversee day-to-day cleaning operations for a company that provides professional facility cleaning. Ensure high-quality service delivery, efficient team performance, and customer service.

Key Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Requirements

• 5+ years of experience in commercial cleaning, janitorial, or facility operations (management experience preferred)
• Strong leadership, scheduling, and problem-solving skills
• Knowledge of cleaning standards, safety practices, and equipment
• Valid driver’s license and ability to travel to job sites as needed
• Proficiency with basic computer systems and scheduling tools
• Salary range: $70,000 – $95,000 (depending on experience)