Cleaning Operations Manager

IICRC; West Valley City (UT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Company car

Job summary

IICRC seeks an experienced Cleaning Operations Manager to oversee day-to-day cleaning operations for commercial, industrial, and medical sites. You will ensure high-quality service delivery, efficient team performance, and strong customer service.

This role requires 5+ years in commercial cleaning, leadership, scheduling, and safety knowledge, with a valid driver’s license and willingness to travel to sites. We offer health insurance, PTO, 401(k) matching, a performance bonus, and a company car.

Qualifications

• 5+ years of experience in commercial cleaning, janitorial, or facility operations.
• Strong leadership, scheduling, and problem-solving skills.
• Knowledge of cleaning standards, safety practices, and equipment.
• Valid driver’s license and ability to travel to job sites as needed.

Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Skills

Leadership

Scheduling

Problem-solving

Safety practices

Equipment knowledge

Tools

Scheduling software

Computer basics

Job description

Role Summary

Oversee day-to-day cleaning operations for a company that provides professional facility cleaning. Ensure high-quality service delivery, efficient team performance, and customer service.

Benefits

• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary

Key Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Requirements

• 5+ years of experience in commercial cleaning, janitorial, or facility operations (management experience preferred)
• Strong leadership, scheduling, and problem-solving skills
• Knowledge of cleaning standards, safety practices, and equipment
• Valid driver’s license and ability to travel to job sites as needed
• Proficiency with basic computer systems and scheduling tools

Compensation & Benefits

• Salary range: $70,000 – $95,000 (depending on experience)
• Performance bonus potential
• Health insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance
• Phone and equipment provided

Compensation: $70,000.00 - $95,000.00 per year

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world‑class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.