Cleaning Operations Manager

ServiceMaster of Salt Lake City; West Valley City (UT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Company car

Competitive salary

Job summary

ServiceMaster of Salt Lake City seeks a seasoned Cleaning Operations Manager to oversee day-to-day operations across commercial sites. You will ensure high-quality service, coordinate crews, and uphold client specifications.

Responsibilities include developing work instructions, managing safety standards, mentoring staff, tracking performance, and controlling costs while delivering reliable facility cleaning services.

Qualifications

• 5+ years of experience in commercial cleaning, janitorial, or facility operations (management experience preferred).
• Strong leadership, scheduling, and problem-solving skills.
• Knowledge of cleaning standards, safety practices, and equipment.
• Valid driver’s license and ability to travel to job sites as needed.
• Proficiency with basic computer systems and scheduling tools.

Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Skills

Leadership

Scheduling

Problem-solving

Cleaning standards

Safety practices

Equipment knowledge

Tools

Scheduling software

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary

Role Summary

Oversee day-to-day cleaning operations for a company that provides professional facility cleaning. Ensure high-quality service delivery, efficient team performance, and customer service.

Key Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Requirements

• 5+ years of experience in commercial cleaning, janitorial, or facility operations (management experience preferred)
• Strong leadership, scheduling, and problem-solving skills
• Knowledge of cleaning standards, safety practices, and equipment
• Valid driver’s license and ability to travel to job sites as needed
• Proficiency with basic computer systems and scheduling tools

Compensation & Benefits

• Salary range: $70,000 – $95,000 (depending on experience)
• Performance bonus potential
• Health insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance
• Phone and equipment provided