Cleaning and Restoration-Operations Director

Voda Cleaning & Restoration; Waco (TX); On-site; USD 75,000 - 90,000; Full time

Job summary

Join a leading provider in cleaning and restoration as the Operations Director. Oversee daily operations of carpet cleaning and water restoration teams, ensuring projects are completed efficiently. Exceptional communication, team management, and extensive experience in the field are essential for success.

Benefits

Access to Company Vehicle

Health insurance

Opportunity for advancement

Paid Training

Qualifications

• Minimum of 3-5 years experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Ability to work in a fast-paced, hands-on environment.

Responsibilities

• Oversee daily operations of the carpet cleaning and water restoration departments.
• Train and mentor team members on techniques and safety procedures.
• Serve as the primary point of contact for clients, ensuring excellent communication.

Skills

Organizational skills

Communication skills

Customer service skills

Education

IICRC certification

OSHA 30 Certification

Tools

Xactimate

Job description

Cleaning and Restoration-Operations Director

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Cleaning and Restoration-Operations Director

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Benefits:

• Access to Company Vehicle
• Competitive salary
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Training & development
  
  
  

Role: Cleaning and Restoration Operational Manager

Benefits And Perks

• Competitive Salary
• Fast Paced Environment
• Health Benefit Options
• Paid Training
• Career Path/Strong Growth Opportunities
• Profit Based Bonuses
  
  
  

Job Summary:

Voda Cleaning and Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as the manager will also need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service.

Cleaning and Restoration Operational Manager Responsibilities:

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information.
  
  
  

Cleaning And Restoration Operational Manager Qualifications

• Preferred Certifications:
• IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
• WRT (Water Restoration Technician)
• CCT (Carpet Cleaning Technician)
• AMRT (Applied Microbial Remediation Technician)
• OSHA 30 Certification.
  
  
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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