CLE Program Coordinator (Hybrid) - Live Webcasts & Accr.

District-of-Columbia-Bar; Washington (District of Columbia); Hybrid; USD 48,000 - 52,000; Full time

Job summary

District of Columbia Bar is seeking a Program Coordinator for Continuing Legal Education in Washington, DC. The role supports online and in-person CLE programs, handles registrations and accreditation across 46 jurisdictions, and coordinates materials and speaker logistics.

Hybrid work arrangement with some evenings required. The incumbent will staff CLE courses, manage LMS data, and ensure smooth operations for registrations and refunds while maintaining confidentiality and high-quality

Qualifications

• Ability to regularly work evenings to staff CLE courses.
• Excellent oral and written communication skills.
• Must be detail oriented and deadline driven. Able to multi-task and work in a fast-paced environment.
• Excellent interpersonal and customer service skills. Must work well in a team environment and interact with Bar members, volunteers, vendors, the public and Bar employees.
• Must work well under pressure, possess excellent organizational abilities, and manage several priorities in a day.
• Must be adaptable, creative, and self-motivated.
• Ability to handle and maintain the confidentiality of highly sensitive information.

Responsibilities

• Handles incoming telephone calls and emails to the department and provides outstanding customer service.
• Provides CLE credit paperwork in 46 jurisdictions to course registrants for online programming, including live webcasts and on-demand courses.
• Works with CLE staff and volunteer faculty to gather, compile and assemble course materials.
• Provides logistical support to volunteer faculty for online and in-person courses.
• Works with the online Learning Management System (LMS) vendor to identify and troubleshoot problems.
• Uploads course information and data in the LMS.
• Collects and disseminates information regarding new CLE accreditation regulations and ensures that online accreditation procedures adhere to the various rules of the Bar’s 46 partner jurisdictions.
• Processes payments, registrations, transfers, and refunds. Responds to general inquiries.
• Develops standard operating procedures to increase the efficiency of registration and accreditation and maintains administrative systems.
• Assists with the pre-accreditation of in-person and online courses.
• Performs other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Multitasking

Teamwork

Adaptable

Tools

Microsoft 365

Job description

District of Columbia Bar is seeking a Program Coordinator for Continuing Legal Education in Washington, DC. The role supports online and in-person CLE programs, handles registrations and accreditation across 46 jurisdictions, and coordinates materials and speaker logistics.

Hybrid work arrangement with some evenings required. The incumbent will staff CLE courses, manage LMS data, and ensure smooth operations for registrations and refunds while maintaining confidentiality and high-quality