CLE Program Coordinator — Hybrid (Online & In-Person)

Dcbar; Northern (KY); Hybrid; USD 48,000 - 52,000; Full time

Job summary

The DC Bar is seeking a Program Coordinator, Continuing Legal Education to provide customer and logistical support for CLE online and in-person programming, including live webcasts, on-demand courses, and the Mandatory Course. You’ll handle calls, emails, registrations, refunds, and accreditation paperwork across 46 jurisdictions.

The role collaborates with staff and volunteer faculty to assemble materials, staff courses, troubleshoot the LMS, and ensure compliance with accreditation rules,

Qualifications

• Excellent oral and written communication skills.
• Detail oriented and deadline driven; able to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills; able to work in a team.
• Ability to handle confidential information.
• Proficient in Microsoft 365.
• Experience with online Learning Management Systems a plus.

Responsibilities

• Staff CLE courses in-person or online and provide logistical support for all programs.
• Handle member calls and emails regarding course registrations, re-schedulings, refunds, and accreditation reporting.
• Gather and assemble course materials with staff and volunteer faculty.
• Work with LMS vendor to identify and troubleshoot problems; upload course information in the LMS.
• Ensure online accreditation procedures adhere to Bar jurisdictions' rules; process payments and transfers.
• Develop procedures to increase registration/ accreditation efficiency.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Team collaboration

Confidentiality

Microsoft 365

LMS familiarity

Tools

Microsoft 365

Job description

The DC Bar is seeking a Program Coordinator, Continuing Legal Education to provide customer and logistical support for CLE online and in-person programming, including live webcasts, on-demand courses, and the Mandatory Course. You’ll handle calls, emails, registrations, refunds, and accreditation paperwork across 46 jurisdictions.

The role collaborates with staff and volunteer faculty to assemble materials, staff courses, troubleshoot the LMS, and ensure compliance with accreditation rules,